Change your PSN password from your console or the PlayStation website

You can change your PlayStation Network password in two places: directly on your PS4 or PS5 console, or through the PlayStation website on any device. Both routes take about five minutes. The console method is faster if you are already logged in; the website method works if you have forgotten your password or do not have access to your console right now.

Your PSN password is separate from your email password, even if you used your email to create the account. Changing one does not change the other. If someone else has access to your account, change the password when ready — this locks them out of your console and your online games.

Key Takeaways

  • On a PS4 or PS5, go to Settings, then Users and Accounts, then Account, then Security, then Password to change it in under two minutes.
  • On the PlayStation website, sign in at account.playstation.com, select Security, then Password, and follow the prompts to set a new one.
  • A strong password has at least 8 characters and mixes uppercase letters, lowercase letters, numbers, and symbols — avoid using your username or email address.
  • If you have forgotten your password, use the "Can't sign in?" link on the PlayStation sign-in page to reset it by email or phone number.
  • After you change your password, you will be signed out on all devices and will need to sign back in with the new password.

Change your password on a PS4 or PS5 console

Start at the home screen and press the PS button on your controller to open the quick menu. Select your profile icon in the top left corner, then choose Users and Accounts. From there, select Account, then Security, then Password.

Enter your current password when prompted, then type your new password twice to confirm it. PlayStation will tell you if the password is too weak — it needs at least 8 characters and should include uppercase letters, lowercase letters, numbers, and a symbol like ! or @. Once you confirm, you are done. The console will sign you out and you will need to sign back in with your new password the next time you use it.

Change your password on the PlayStation website

Go to account.playstation.com in any web browser and sign in with your email address and current password. If you are already signed in, you may skip the sign-in step.

Select Security in the left menu, then Password. Click the Change Password button. Enter your current password, then type your new password twice. Click Change Password to save it. You will be signed out of the website and any other devices where you were signed in to PSN.

What to do if you have forgotten your password

Go to the PlayStation sign-in page and select "Can't sign in?" below the password field. Enter your email address or the phone number linked to your account. PlayStation will send you a reset link by email or text message.

Click or tap the link in the message — it will take you to a page where you can set a new password. You have 24 hours to use the link before it expires. Once you set a new password, sign in with it on your console or the website.

Make your new password strong and unique

A strong password is hard for someone else to guess. Use at least 8 characters and mix uppercase letters (A–Z), lowercase letters (a–z), numbers (0–9), and symbols (!@#$%^&*). Avoid using your username, email address, or the word "PlayStation" anywhere in the password.

Do not reuse a password you have used for other accounts, especially not your email password. If someone breaks into one account, they will try the same password on others. A password manager like Bitwarden or 1Password can generate and store strong passwords so you do not have to remember them all.

What happens after you change your password

You will be signed out of PSN on all devices — your console, the PlayStation app, the website, and any other place you were logged in. This is intentional and protects you if someone else had access to your account. You will need to sign back in with your new password on each device you use.

If you see a device you do not recognize in your account's Security settings, you can sign it out remotely. Go to account.playstation.com, select Security, then Devices, and choose Sign Out next to any device you do not use.

Change your password if you think someone else has accessed your account

If you notice unfamiliar activity — games you did not buy, friends you did not add, or messages from people saying they got requests from you — change your password right away. This will sign out anyone else who was using your account.

After you change the password, check your Security settings for any changes to your email address or phone number. If someone changed them, change them back. You can also enable two-factor authentication in Security settings, which requires a code from your phone every time someone signs in from a new device. This makes it much harder for someone to get back in even if they know your password.

Frequently Asked Questions

Will changing my password delete my games or save data?

No. Your games, save data, and everything else on your account stays exactly the same. Changing your password only changes how you sign in — it does not affect anything you own or have downloaded.

Can I change my password on my phone?

Yes. Go to account.playstation.com in your phone's web browser, sign in, and follow the same steps as on a computer. You can also use the PlayStation app on iPhone or Android, though the website is usually faster.

What if I change my password and forget the new one right away?

Use the "Can't sign in?" link on the PlayStation sign-in page to reset it. You will get a reset link by email or text, and you can set a new password from there. You can do this as many times as you need.

Do I need to change my password if I just change my email address?

No. Changing your email address does not affect your password. You only need to change your password if you think someone else knows it or if you want to use a stronger one.

Will my friends know if I change my password?

No. Your friends will not be notified. They will only notice if you suddenly stop playing or if your account activity changes in some other way.