Change your password from your Amazon account settings
Open Amazon.com and sign in with your current password. In the top right corner, click the account menu (it shows your name or "Account & Lists") and select Account. On the left side of the page, click Login & security. You'll see a section labeled Password with an Edit button next to it — click that button.
Amazon will ask you to enter your current password again for security. Type it in and click Continue. Then enter your new password twice — once in the "New password" field and once in the "Confirm new password" field. Your new password must be at least 6 characters long, but longer is better. Amazon will tell you if your password is too weak (for example, if it's just a dictionary word or a straightforward number sequence). Click Save changes when you're done.
You'll see a confirmation message that your password has been updated. If you're signed in on other devices — your phone, tablet, or another computer — you'll be signed out automatically. You'll need to sign back in with your new password on those devices the next time you use them.
Key Takeaways
- Go to Account > Login & security > Password > Edit to reach the password change screen.
- Amazon requires you to enter your current password before you can create a new one, even if you're already signed in.
- Your new password must be at least 6 characters, but 12 or more characters with a mix of uppercase, lowercase, numbers, and symbols is much harder to crack.
- Changing your password signs you out on all other devices, so you'll need to sign back in with the new password on your phone, tablet, or other computers.
- If you can't remember your current password, use the "Forgot password?" link on the sign-in page instead of trying to change it from account settings.
Why change your password regularly
A strong password that only you know is one of the main things standing between your account and someone else using it to make purchases, change your address, or access your payment methods. If you use the same password on multiple websites, changing it on Amazon protects your account even if another site gets hacked.
You don't need to change your password every month if it's already strong and unique to Amazon. But you should change it if you've shared it with someone (even temporarily), if you used it on a website that was breached, or if you haven't changed it in over a year. If you suspect someone else has access to your account, change it right away — look for unfamiliar orders, address changes, or payment methods you didn't add.
Make your new password actually strong
A password that's straightforward to remember is often straightforward to guess. "Amazon2024" or "MyPassword1" looks strong but isn't — attackers try common patterns first. A strong password is long, random, and doesn't follow a predictable pattern. Aim for at least 12 characters. Mix uppercase letters, lowercase letters, numbers, and symbols like ! @ # $ % or &.
The easiest way to create a strong password you won't forget is to use a password manager — a program that generates random passwords and stores them encrypted so you only have to remember one master password. Common password managers include Bitwarden (free), 1Password, LastPass, and Dashlane. If you don't use a password manager, write your new password down on paper and store it somewhere safe, like a locked drawer — that's more find than reusing a weak password across multiple sites.
What to do if you can't sign in to change your password
If you've forgotten your current password and can't sign in, you can't use the account settings method above. Instead, go to Amazon's sign-in page and click Forgot password? below the password field. Amazon will ask for the email address or phone number associated with your account. Enter it and click Next.
Amazon will send you a code — either by email or text message, depending on what you choose. Check your email inbox or text messages for a message from Amazon with a 6-digit code. Enter that code on the Amazon page, then create a new password. You'll be signed back in automatically once the new password is saved.
If you don't have access to the email address or phone number on your account, contact Amazon Customer Service. You can reach them through the Contact Us page on Amazon.com. They'll ask you to verify your identity using information like your name, address, or recent orders before they help you regain access.
Signing out on other devices after you change your password
When you change your password, Amazon automatically signs you out everywhere except the device you used to make the change. This is a security feature — it means if someone else had your old password, they can't use it anymore. On your phone, tablet, or other computers, the Amazon app or website will ask you to sign in again the next time you open it.
If you see a device signed in that you don't recognize, you can force it to sign out without changing your password. Go to Account > Login & security and scroll down to Devices. You'll see a list of devices that have signed in to your account. Click Sign out next to any device you don't use or don't recognize. This removes access from that device without affecting your other devices.
Two-factor authentication adds a second layer of security
A strong password is important, but two-factor authentication (sometimes called 2FA) makes your account much harder to break into. With two-factor authentication turned on, anyone trying to sign in needs both your password and a code from your phone — even if they somehow get your password, they can't get in without that second code.
To turn on two-factor authentication on Amazon, go to Account > Login & security and look for the Two-Step Verification section. Click Edit and follow the steps to add your phone number. Amazon will send you a code by text message or through an authenticator app (like Google Authenticator or Microsoft Authenticator) each time someone tries to sign in from a new device. You'll need to enter that code to complete the sign-in. This takes an extra 30 seconds but stops most account takeovers cold.
Frequently Asked Questions
How long does it take for my new password to work everywhere?
Your new password works when ready on the device where you changed it. On other devices, you'll be signed out and asked to sign back in the next time you open the Amazon app or website. The change is when ready — there's no waiting period.
Can I change my password on the Amazon app instead of the website?
Yes. Open the Amazon app, tap the menu icon (three horizontal lines) at the bottom right, scroll down to Account, tap it, then tap Login & security. The steps are the same as on the website.
What if I change my password but still can't sign in?
Clear your browser cache or the app's data, then try signing in again with your new password. If you still can't sign in, contact Amazon Customer Service through the Contact Us page. They can check whether your account has been locked or if there's a technical issue preventing sign-in.
Do I need to change my password if I only use Amazon on one device?
You still benefit from changing it occasionally and making sure it's strong and unique to Amazon. If that device is lost or stolen, a strong password makes it harder for someone to access your account. You should definitely change it if you've ever shared it or used it on another website.
Can someone change my password without my permission?
Not without access to your email address or phone number. Amazon requires you to verify your identity before allowing a password change, either by entering your current password or by confirming a code sent to your email or phone. If someone changes your password, it means they had access to one of those.