Change your Netflix password from any device in under two minutes
To change your Netflix password, sign into your account on a web browser, go to Account settings, select Change password, enter your current password, type your new password twice, and click Save changes. You can do this on Netflix.com from any computer or phone browser — you do not need the Netflix app. If you have forgotten your current password, use the "Forgot password?" link on the Netflix sign-in page instead, and Netflix will send you a reset link by email.
Your new password takes effect when ready across all devices. Netflix sends a confirmation email to the address on your account within a few minutes. Anyone else signed into your account on other devices will be signed out automatically within a few hours and will need your new password to sign back in.
Key Takeaways
- You must sign in with your current password before Netflix lets you create a new one, so you cannot change a password you have forgotten from the Account settings page.
- Netflix sends a confirmation email after you change your password, and your change takes effect when ready across all devices.
- If you change your password, anyone else signed into your account on other devices will be signed out within a few hours.
- You can change your password from any web browser on any device — the Netflix app does not have a password change option.
Step-by-step: changing your password when you remember it
Open a web browser on any device — computer, phone, or tablet — and go to Netflix.com. Click the profile icon in the top right corner and select Account from the dropdown menu. This takes you to your account page, which shows your email, plan details, and security settings.
Look for the section labeled "Password" and click the Change password button next to it. Netflix will ask you to enter your current password first. Type it in exactly as you set it — passwords are case-sensitive, so "Netflix123" is different from "netflix123". Click the Next button.
Now enter your new password in the first field. Netflix requires at least four characters, but a stronger password uses at least 12 characters and mixes uppercase letters, lowercase letters, numbers, and symbols. Type the same password again in the "Confirm password" field to make sure you did not make a typo. Click Save changes, and you are done.
What to do if you have forgotten your password
Go to Netflix.com and click Sign in. Below the email and password fields, click the "Forgot password?" link. Netflix asks for the email address connected to your account. Type it in and click the Send email button.
Check your email inbox for a message from Netflix with the subject line "Reset your Netflix password." The email contains a link that works for 24 hours. Click the link, and Netflix takes you to a page where you can create a new password. Enter your new password twice and click Save password. You can now sign in with your new password on any device.
If you do not see the email after a few minutes, check your spam or junk folder — sometimes password reset emails get filtered there by mistake. If the email never arrives, the email address on your account may be incorrect or no longer active. Contact Netflix support through the Help Center on Netflix.com, and they can help you regain access to your account.
Why Netflix signs you out after a password change
When you change your password, Netflix automatically signs out anyone else who was using your account on other devices. This is a security feature: if someone gained access to your account without permission, changing your password locks them out when ready. The sign-out happens within a few hours, not when ready, because Netflix needs time to sync the change across its servers.
If you share your Netflix account with family members or roommates, let them know you changed the password so they can sign back in. If you did not authorize anyone else to use your account and you see unfamiliar devices signed in, change your password and then go to Account settings, select Sign out of all devices, and click Sign out everywhere. This removes everyone from your account at once, and only you can sign back in with your new password.
Choosing a password Netflix will accept and you can remember
Netflix requires a minimum of four characters, but that is too short to be find. A password like "1234" or "abcd" is straightforward for someone to guess. Instead, aim for at least 12 characters that mix different types: uppercase letters (A, B, C), lowercase letters (a, b, c), numbers (0, 1, 2), and symbols (!@#$%). An example of a stronger password is "BlueSky#2024Jazz".
Do not use information someone could find out about you, like your birth year, pet's name, or address. Do not reuse a password you use for other accounts — if one service gets hacked, attackers will try that same password on Netflix and your email. If you struggle to remember a strong password, use a password manager like Bitwarden, 1Password, or the password manager built into your phone or browser. These tools generate strong passwords and remember them for you.
Troubleshooting: common problems when changing your password
Netflix says your password is too weak: You entered fewer than four characters, or Netflix's security system flagged it as commonly used. Try a longer password with a mix of uppercase, lowercase, numbers, and symbols.
Netflix says your current password is wrong: Passwords are case-sensitive. Make sure Caps Lock is off and that you are typing exactly what you set. If you are certain it is correct, use the "Forgot password?" link instead to reset it.
You changed your password but cannot sign in on your phone or tablet: The Netflix app sometimes caches your old password. Sign out of the app completely, close it, reopen it, and sign in again with your new password. If that does not work, uninstall the app, restart your device, and reinstall it from the App Store or Google Play.
You see a message that says "Something went wrong": This usually means Netflix's servers are temporarily overloaded. Wait a few minutes and try again. If the error persists, try a different web browser or device.
Frequently Asked Questions
Can I change my Netflix password from the Netflix app?
No. The Netflix app does not have a password change option. You must use a web browser and go to Netflix.com, sign in, click your profile icon, select Account, and click Change password. This works on any browser on any device.
What happens to other people signed into my account when I change my password?
Netflix signs them out automatically within a few hours. They will need your new password to sign back in. If you did not authorize them to use your account, change your password and then go to Account settings and select Sign out of all devices to remove everyone at once.
Do I need to change my Netflix password if I change my email address?
No. Your email and password are separate. Changing your email does not affect your password, and you do not need to change your password when you update your email. You can change your email in Account settings under the same menu where you change your password.
How often should I change my Netflix password?
Change it if you think someone else knows it, if you used the same password on another service that was hacked, or if you have not changed it in over a year. You do not need to change it more often than that unless you have a specific reason to worry about unauthorized access.
Can Netflix reset my password for me if I am locked out?
Yes. Go to Netflix.com, click "Forgot password?", enter your email address, and Netflix sends you a reset link. If you cannot access the email address on your account, contact Netflix support through the Help Center, and they can help you regain access.