You can delete your Uber account through the app or website, and the process takes about five minutes
Open the Uber app or go to uber.com and sign in. Tap the account icon (usually your profile picture in the top left or right corner), then select "Settings" or "Account". Scroll down to find "Delete Account" or "Close Account" — the exact wording varies by region. Tap it, read the confirmation message, and follow the prompts to confirm. Uber will ask why you're leaving; you can skip this or answer it. After you confirm, your account closes when ready.
Your data doesn't vanish right away. Uber keeps records for legal and tax reasons — especially if you were a driver or had active trips — but your profile, payment methods, and ride history become inaccessible to you. If you change your mind within 30 days, you can reactivate by signing back in with the same email and password. After 30 days, the account is permanent.
Key Takeaways
- Delete your account from Settings in the Uber app or website by finding "Delete Account" and confirming the request.
- You have 30 days to reactivate your account if you change your mind; after that, deletion is permanent.
- Uber keeps your data for legal and tax purposes even after deletion, but you cannot access it.
- If you have an active trip, outstanding balance, or pending driver documents, you may need to resolve those before deletion goes through.
What happens to your payment methods and ride history
Once your account is deleted, Uber removes your saved credit cards, debit cards, and PayPal accounts from your profile. You won't see your past rides, ratings, or driver reviews anymore. If you had a Uber Cash balance, that money is forfeited — Uber does not refund unused balances when you delete your account.
If you were a driver, your vehicle information, documents, and earnings history also become inaccessible to you. However, Uber retains copies for tax reporting and legal compliance. If you need records of your earnings for taxes or a loan process, read or screenshot them before you delete.
Reasons your account might not delete when ready
Uber may prevent deletion if you have an active trip in progress, an outstanding balance owed to Uber, or pending driver verification documents. If deletion fails, the app will tell you why. Complete the trip, pay any balance, or submit missing documents, then try again.
If you're a driver with an active background check or pending safety review, Uber may also delay deletion until that process finishes. Contact Uber Support through the app if you're stuck — explain that you want to delete your account and ask what's blocking it. Support can sometimes override these holds.
How to read your data before deleting
Uber does not have a built-in "read my data" tool like some platforms do. Instead, take screenshots of anything you want to keep: your ride history (in the "Your Trips" section), driver earnings (if applicable), and any receipts or invoices. You can also request your data through Uber's privacy portal at uber.com/legal/privacy, though this process takes longer than deleting your account.
For tax purposes, if you were a driver, Uber sends annual 1099 forms to your email and the IRS. You can also log in to your tax account (TurboTax, H&R Block, etc.) to retrieve copies of forms you filed. Don't rely on Uber to provide these after deletion — get them now.
Deactivating instead of deleting if you might return
If you're unsure whether you want to leave Uber permanently, consider deactivating instead of deleting. Deactivation hides your account and stops notifications without erasing your data. You can reactivate anytime by signing back in, even months or years later. Your ride history, ratings, and payment methods stay intact.
To deactivate, go to Settings, look for "Deactivate Account" or "Pause Account" (the option name varies), and confirm. This is less final than deletion and gives you a low-pressure way to step back if you're frustrated with the service or taking a break.
What to do if you can't find the delete option
The delete button location changes between the Uber app and website, and Uber updates the interface regularly. On the app, it's usually under Settings → Account → Delete Account. On the website, sign in, click your profile picture, go to Settings, and scroll to the bottom. If you still don't see it, try the other platform (app vs. website) — sometimes one is easier to navigate than the other.
If the option is truly missing, contact Uber Support through the app. Go to Help, select your issue, and scroll to the bottom to find "Contact Support". Explain that you want to delete your account and cannot find the option. Support can process the deletion manually, though it may take a few business days.
Frequently Asked Questions
Can I delete my Uber account if I have a pending trip or balance?
No. You must complete any active trips and pay any outstanding balance before deletion will go through. If you're stuck on a trip, contact Uber Support. If you owe money, pay it through the app before trying to delete again.
Will deleting my Uber account affect my Uber Eats account?
Uber and Uber Eats share the same login, so deleting your account closes both. If you want to keep using Uber Eats, do not delete your account. You can only deactivate instead, which pauses both services but keeps your data.
How long does it take to permanently delete my account?
Your account closes when ready when you confirm deletion. However, you have 30 days to reactivate it. After 30 days, the deletion becomes permanent and you cannot recover the account.
Can I get a refund of my Uber Cash balance when I delete?
No. Uber does not refund unused Uber Cash balances. Spend your balance on rides or food before you delete, or accept that the money will be forfeited.
What if I delete my account and then want to use Uber again?
Within 30 days, sign in with the same email and password to reactivate. After 30 days, you can create a new account with the same email, but it will be treated as a fresh account with no history or ratings from your old one.