You can delete your Walmart account through your online profile settings, and the process takes about five minutes
Walmart lets you remove your account permanently through the website or mobile app. When you delete your account, Walmart removes your saved payment methods, addresses, and order history from your profile. You will no longer be able to log in, and you cannot recover the account afterward — if you want to shop at Walmart again, you will need to create a new account.
The deletion is when ready, though Walmart may keep some information for legal or tax reasons (like records of purchases for warranty claims). Your email address becomes available to use for a new Walmart account after deletion.
Key Takeaways
- Delete your account by going to Account Settings in your Walmart profile and selecting the delete option — no phone call or email to customer service is required.
- Deletion is permanent and cannot be undone, so read or screenshot any order history or receipts you might need before you proceed.
- You have the option to deactivate your account temporarily instead if you just want to stop receiving emails or take a break from shopping.
- Walmart keeps some purchase records for tax and warranty purposes even after deletion, but your payment methods and addresses are removed when ready.
How to delete your account on the Walmart website
Log into your Walmart account at walmart.com. Click on your account icon or name in the top right corner and select "Account" from the menu. Scroll down to find "Account Settings" or "Manage Account" and click it.
Look for an option labeled "Close Account," "Delete Account," or "Deactivate Account" — the exact wording varies. Click that option and Walmart will ask you to confirm. You may see a reason dropdown asking why you are leaving; this is optional. Click the final confirmation button, and your account will be deleted.
How to delete your account on the Walmart mobile app
Open the Walmart app and tap the account icon at the bottom of the screen (usually a person icon). Tap "Account Settings" or "Manage Account." Scroll to the bottom of the settings menu and look for "Close Account" or "Delete Account."
Tap that option, confirm your password if prompted, and tap the final confirmation button. The app will log you out when ready. If you reinstall the app later, you will not be able to log back in with that email address.
What happens to your information after deletion
Walmart removes your saved credit cards, debit cards, and PayPal information from its servers. Your saved addresses, phone numbers, and email preferences are deleted. Any wishlist or saved items you created disappear.
Your order history is removed from your account profile, so you cannot view past purchases by logging in. However, Walmart retains transaction records for tax purposes and to honor warranties or handle returns — you can still contact Walmart customer service with an order number if you need a receipt or warranty information. These records are kept separate from your deleted account.
Deactivating instead of deleting
If you are not sure whether you want to delete permanently, Walmart offers account deactivation. A deactivated account stops receiving marketing emails and promotional messages, but the account still exists. You can reactivate it by logging in again with your original email and password.
Deactivation is useful if you want to pause your account for a few months or stop unwanted emails without losing your order history. To deactivate, go to Account Settings and look for "Deactivate Account" or "Pause Account" — this option appears near the delete option in most cases.
Before you delete: what to save
read or take screenshots of any order receipts you might need for returns, warranties, or tax records. If you have a Walmart credit card or Walmart+ membership, note that deleting your account does not automatically cancel these — you may need to contact Walmart separately to close the credit card or end the membership.
If you have Walmart+ (the paid membership for free shipping and discounts), canceling your account does not refund unused time. Contact Walmart customer service to cancel Walmart+ before you delete your account if you want a refund for the remaining subscription period.
If you cannot find the delete option
Some older accounts or accounts with active orders may not show a delete option in settings. If you cannot locate the delete button, contact Walmart customer service through the website chat or by phone. Have your email address and account password ready. Customer service can delete the account for you if there are no pending orders or returns.
If you have an active order, you must wait for it to arrive and be marked as delivered before deletion becomes available. If you have an open return, complete or cancel it first.
Frequently Asked Questions
Can I recover my account after I delete it?
No. Deletion is permanent and cannot be reversed. If you want to shop at Walmart again, you will need to create a new account with the same or a different email address. Your old order history and saved information will not return.
Will deleting my account cancel my Walmart+ membership?
Deleting your account does not automatically cancel Walmart+. You should cancel your membership separately through Account Settings before deletion if you want to stop the subscription or request a refund for unused time. Contact customer service if you are unsure whether your membership is active.
Can I delete my account if I have an active order?
No. You must wait for all orders to arrive and be marked as delivered before the delete option becomes available. If you have a pending return, complete or cancel it first. Contact customer service if an order is stuck in processing.
What happens to my Walmart credit card when I delete my account?
Deleting your Walmart account does not close your Walmart credit card. The card remains open and you can still use it. To close the credit card, contact the card issuer (Capital One) directly or call the number on the back of your card.
Will I stop receiving emails after I delete my account?
Yes. Once your account is deleted, Walmart will not send you marketing emails or promotional messages to that email address. If you created a new account with the same email later, you would need to adjust email preferences in the new account.