How to delete your Underdog account
Underdog lets you delete your account through your account settings, and the process takes about five minutes. You will need to log in, navigate to your profile or settings menu, find the account deletion option, and confirm that you want to close the account. Once deleted, your account cannot be recovered, so make sure you have withdrawn any remaining balance first.
The exact steps depend on whether you are using the Underdog app or website, but both routes lead to the same deletion page. Underdog will ask you to confirm your identity before processing the deletion to prevent accidental closures.
Key Takeaways
- Withdraw any money in your Underdog account before deleting it, because you cannot recover funds after the account is closed.
- Log into your account on either the app or website, then go to settings or profile to find the account deletion option.
- Underdog will ask you to confirm your identity and reason for leaving before the deletion is final.
- Deleted accounts cannot be reopened, so you will need to create a new account if you want to use Underdog again in the future.
Steps to delete on the Underdog app
Open the Underdog app and log in if you are not already signed in. Tap the menu icon (usually three horizontal lines) or your profile picture in the bottom right corner of the screen.
Look for a settings or account option in the menu. Scroll down until you see an option labeled "Delete Account," "Close Account," or "Deactivate Account." Tap it. Underdog will show you a confirmation screen explaining that deletion is permanent and ask you to verify your identity, usually by entering your password or answering a security question. Confirm the deletion, and your account will be closed.
Steps to delete on the Underdog website
Go to the Underdog website and log in to your account. Click on your profile icon or username in the top right corner, then select "Settings" or "Account Settings" from the dropdown menu.
Scroll down the settings page until you find a section labeled "Account" or "Danger Zone." Look for the option to delete or close your account. Click it, and Underdog will ask you to confirm your identity and reason for deletion. Enter the required information and click the final confirmation button. Your account will be deleted when ready.
What happens to your money and data
Any balance remaining in your Underdog account will not be automatically returned to you after deletion. You must withdraw all funds to your linked bank account before you delete the account. If you delete the account with money still in it, you will lose access to that balance.
Your account history, contest records, and personal information will be removed from Underdog's active systems. Underdog may retain some data for legal or tax purposes, but you will no longer be able to log in or view your account. If you received a 1099 form from Underdog for tax purposes in a previous year, that record will remain with the IRS and your tax files, not with Underdog.
If you want to pause instead of delete
Some users want to stop using Underdog temporarily without losing their account history. Deleting your account is permanent, so if you think you might return, consider logging out instead and straightforward not using the app. Your account will remain open and your data will be preserved.
If Underdog offers an account deactivation or suspension feature (separate from deletion), that option may let you pause your account for a set period without losing access. Check your settings to see if this option is available in your region, as features vary by location.
Reasons to delete before you go
Deleting your account removes your access to any contests or leagues you are currently in. If you are in the middle of an active contest, you will forfeit your entry and any potential winnings. Withdraw or settle any active contests before you delete.
If you linked your bank account or payment method to Underdog, deletion does not automatically remove that link from Underdog's records. You may want to unlink your payment method in your settings before deletion as an extra security step, though this is not required.
What to do if you cannot delete your account
If the delete option does not appear in your settings, your account may have restrictions. Underdog sometimes prevents deletion if you have an active dispute, pending withdrawal, or ongoing contest. Resolve any active contests or pending transactions first, then try again.
If you still cannot delete your account after clearing any active activity, contact Underdog support through the app or website. Go to the help or support section, select "Contact Us," and describe your issue. Support can manually close accounts that have technical blocks or unusual circumstances. Response times vary, but Underdog typically replies within one to three business days.
Frequently Asked Questions
Can I get my money back after I delete my Underdog account?
No. Once you delete your account, you cannot recover any remaining balance. You must withdraw all your money to your linked bank account before you delete. If you delete with funds still in the account, that money is lost.
Will deleting my account remove my information from Underdog's servers?
Underdog will remove your account from its active systems, but may keep some data for legal, tax, or fraud-prevention purposes. You will no longer be able to log in or view your account. If you received tax documents like a 1099, those records stay with the IRS and your tax files.
Can I reopen my Underdog account after I delete it?
No. Deleted accounts cannot be reopened. If you want to use Underdog again, you will need to create a new account with a new email address. You will start fresh with no contest history or previous balance.
What if I have an active contest when I try to delete?
You should settle or withdraw from any active contests before deleting your account. If you delete while contests are running, you will forfeit your entry and any potential winnings. Some accounts may not allow deletion until active contests end.
How long does it take to delete my Underdog account?
Deletion is usually when ready once you confirm. Your account will be closed when ready and you will be logged out. If you contact support for manual deletion, it may take one to three business days.