You can delete your DoorDash account through the app or website, but the process is permanent and you'll lose access to any remaining credits or rewards

To delete your DoorDash account, open the app or go to doordash.com, sign in, and navigate to Account Settings. Look for the option labeled "Delete Account" or "Close Account" — the exact wording varies by whether you're using the app or website. DoorDash will ask you to confirm your choice and may ask why you're leaving. Once you confirm, your account is deleted when ready and cannot be recovered.

Before you delete, check your account balance. Any credits, promotional funds, or DashPass membership time remaining on your account will be forfeited. If you have an active DashPass subscription, canceling your account will also cancel that subscription. You won't receive a refund for unused time or credits.

Key Takeaways

  • Deleting your DoorDash account is permanent — you cannot recover it or the email address associated with it afterward.
  • Any remaining account credits, promotional balances, or DashPass membership time will be lost when you delete.
  • The delete option is in Account Settings on both the app and website, though the exact menu path may differ slightly.
  • If you only want to stop using DoorDash temporarily, pausing or deleting the app is safer than deleting your account.

Where to find the delete option in the app

Open the DoorDash app and tap the account icon in the bottom right corner. Scroll down to find "Account Settings" or "Settings." Inside Account Settings, look for a section labeled "Account" or "General." At the bottom of that section, you should see "Delete Account" or "Close Account." Tap it.

The app will show you a confirmation screen explaining that deletion is permanent. It may also display your current account balance and remind you that any credits will be lost. Read through this screen carefully, then tap the button to confirm deletion. Some versions of the app ask you to enter your password again as a final security step.

Where to find the delete option on the website

Go to doordash.com and sign in to your account. Click your profile icon or account name in the top right corner, then select "Account" from the dropdown menu. On the Account page, scroll down to find "Account Settings" or a similar section. Look for "Delete Account," "Close Account," or "Deactivate Account."

Click that option and DoorDash will show you a confirmation page. Review any warnings about lost credits or active subscriptions, then confirm your choice. The website may ask you to re-enter your password or verify your email address before the deletion goes through.

What happens to your information after deletion

Once your account is deleted, DoorDash removes your profile from its active system. You will no longer receive order confirmations, promotional emails, or notifications from DoorDash. Your email address becomes available to use for a new DoorDash account, though DoorDash may retain some data for legal or tax purposes for a period of time.

If you had a saved payment method, delivery addresses, or order history attached to your account, those are deleted along with your profile. You cannot recover this information after deletion. If you need a record of past orders for tax or expense-tracking purposes, take screenshots or notes before you delete.

If you want to pause instead of delete

If you're not sure whether you want to delete permanently, consider pausing your account instead. Some food delivery apps allow you to temporarily disable your account without losing your data. Check DoorDash's Account Settings to see if a "Pause Account" or "Deactivate Temporarily" option exists — this varies by region and account type.

Alternatively, you can straightforward delete the app from your phone and stop using it without deleting your account. This keeps your account and credits intact if you change your mind later. You can always sign back in and reactivate whenever you want.

Canceling DashPass before you delete

If you have an active DashPass membership, you have the option to cancel it separately before deleting your account. Go to Account Settings, find "DashPass" or "Membership," and select "Cancel Membership." This step is optional — deleting your account will automatically cancel DashPass — but canceling first lets you confirm the cancellation separately.

Canceling DashPass does not refund unused time. If you have a monthly subscription and cancel mid-month, you lose access to DashPass benefits when ready but do not receive a prorated refund. If this matters to you, check when your billing cycle renews and time your cancellation accordingly.

Recovering your account after deletion

DoorDash does not restore deleted accounts. Once you confirm deletion, your account is gone permanently. You cannot contact DoorDash support to recover it. If you change your mind, you can create a new account using the same email address, but you will start from scratch with no order history, saved addresses, or credits.

For this reason, if you're uncertain about deletion, wait a few days or weeks. Use the app less frequently instead. If you decide you want DoorDash again, your original account will still exist and you can log back in.

Frequently Asked Questions

Can I get a refund for unused DashPass time?

No. Deleting your account or canceling DashPass does not trigger a refund for unused subscription time. If you have an active monthly membership, you lose access to DashPass benefits when ready upon cancellation, but the remaining time is forfeited.

Will deleting my account remove me from DoorDash's email list?

Yes. Once your account is deleted, DoorDash stops sending you promotional emails and order notifications. If you only want to stop receiving emails, look for an "Unsubscribe" link at the bottom of DoorDash emails instead of deleting your entire account.

Can I use the same email address for a new DoorDash account after deletion?

Yes, but you will need to wait a short period — usually a few hours to a day — before the email address becomes available for a new account. Your new account will have no connection to your old one and will not include any previous order history or credits.

What if I'm having a problem with my account and want to delete it?

Before deleting, contact DoorDash support through the app or website to explain the issue. Support may be able to resolve the problem without requiring deletion. If you delete due to a dispute or error, you lose the ability to reference your account history with support later.

Does deleting my DoorDash account affect my Dasher (driver) account?

If you have both a customer account and a Dasher driver account, they are separate. Deleting your customer account does not affect your Dasher account. You will need to delete each one separately if you want to remove both.