You can delete your Uber account through the app or website, and the process takes a few minutes

Uber lets you remove your account entirely, which erases your ride history, saved payment methods, and profile information from their servers. The deletion is permanent — you cannot undo it. If you straightforward want to stop using Uber but might return later, you can deactivate your account instead, which pauses it without deleting your data. But if you want a clean break, permanent deletion is the option to choose.

The steps differ slightly depending on whether you use the app or the website, but both routes take about five minutes. You do not need to contact Uber support unless something goes wrong during the process.

Key Takeaways

  • Permanent deletion removes your account, ride history, payment methods, and profile from Uber's systems and cannot be reversed.
  • You can delete your account through the Uber app under Account Settings, or through the website at uber.com by signing in and visiting your settings.
  • Deactivation temporarily pauses your account and preserves your data if you think you might use Uber again in the future.
  • If you have an active ride or outstanding charges, you must complete or resolve them before deletion will go through.
  • After deletion, you can create a new Uber account with the same email address, but your old ride history and ratings will not transfer.

How to delete your account through the Uber app

Open the Uber app and tap the account icon in the bottom right corner. This takes you to your profile page. Scroll down and tap "Settings," then look for "Privacy" or "Account" depending on your phone's operating system. Tap "Delete Account" or "Close Account" — the exact wording varies by region.

Uber will ask you to confirm your choice and may ask why you are leaving. You can skip the survey or answer it; either way, the deletion proceeds. Enter your password to verify it is really you, then confirm the deletion one more time. Your account is now scheduled for removal, which usually completes within a few days.

How to delete your account through the website

Go to uber.com and sign in with your email and password. Click your profile picture or initial in the top right corner, then select "Account Settings." Look for a "Privacy" or "Safety" section, and click "Delete Account" or "Close Account."

You will see a confirmation screen explaining that deletion is permanent. Enter your password again to verify, then click the final confirmation button. The deletion request is submitted, and Uber will process it within a few days.

What happens to your data when you delete

Uber removes your name, email, phone number, payment methods, ride history, ratings, and any saved addresses from their active systems. However, they may retain some information for legal or tax reasons — for example, if you took a ride and paid with a credit card, Uber keeps records of that transaction for accounting purposes, but it is not tied to an active account.

If you had a promotional credit or unused balance in your Uber account, that money is forfeited when you delete. You cannot transfer it to another account or request a refund of unused credits. If you have an active ride or an outstanding charge, Uber will not let you delete until that is resolved.

The difference between deletion and deactivation

Permanent deletion removes your account entirely. Your ride history, ratings, and payment methods are gone. You can create a new account later with the same email, but it starts fresh with no history. Deletion cannot be undone.

Deactivation temporarily pauses your account. Your data stays on Uber's servers. You can reactivate by signing in again, and your ride history and ratings come back. Deactivation is useful if you are taking a break but might use Uber again. To deactivate, go to Account Settings and look for "Deactivate Account" instead of "Delete Account."

What to do before you delete

If you have an active ride, cancel it first and wait for the cancellation to process. If you have an outstanding charge or dispute, resolve it through the app or contact Uber support before attempting deletion. Uber will reject the deletion request if either of these is pending.

If you want a record of your rides for taxes or personal reasons, take screenshots of your ride history before you delete. Once the account is gone, you cannot retrieve that information from Uber. Some people export their ride data through their phone's settings or a third-party app before deletion, though Uber does not offer an official export tool.

Creating a new account after deletion

After your account is deleted, you can sign up for Uber again using the same email address. However, your new account will have no ride history, no ratings, and no saved payment methods. You will start as a brand-new user. Drivers will not see your previous rating, and you will not see your old ride history.

If you had a promotional code or referral credit, it will not carry over to a new account. You will need to enter payment information again and set up your profile from scratch.

Frequently Asked Questions

Can I undo a deletion after I confirm it?

No. Once you confirm the deletion and Uber processes it, the account is permanently removed. You cannot recover it. If you think you might use Uber again, deactivate instead of delete.

What if I forgot my password and cannot delete my account?

Go to the Uber login page and click "Forgot password?" Reset your password using the email associated with your account, then sign in and proceed with deletion. If you no longer have access to that email, contact Uber support through the app or website.

Will deleting my Uber account affect my Uber Eats account?

Uber Rides and Uber Eats share the same login, so deleting your account removes both. If you want to keep Uber Eats but stop using Rides, deactivate instead of delete, or contact Uber support to ask about separating the accounts.

How long does it take for Uber to fully delete my account?

Deletion usually completes within a few days, though it can take up to two weeks in some cases. During that time, you cannot sign back in. Once it is done, you will not be able to recover any data.

Can I delete my account if I have a pending refund or dispute?

No. You must resolve any open charges, refunds, or disputes before deletion will go through. Contact Uber support to settle the issue, then try deleting again.