Deleting your Uber account removes all your ride history, saved payment methods, and profile information from Uber's servers
You can delete your Uber account through the app or website in about five minutes. The process is permanent — once deleted, you cannot recover your account, ride history, or any credits you have not used. Uber will stop charging you when ready, though you remain responsible for any outstanding balance on your account.
The deletion is not when ready. Uber takes up to 30 days to fully remove your data from their systems, though your account becomes inaccessible to you right away. During that 30-day window, you can contact Uber support to cancel the deletion request if you change your mind.
Key Takeaways
- You can delete your account through the Uber app by going to Account settings, then Help, then Delete Account — no phone call or email required.
- Deletion is permanent after 30 days, so use that window to contact support if you want to undo it.
- Any unused credits, gift cards, or promotional balance will be lost when your account is deleted.
- You must settle any outstanding charges (unpaid rides or fees) before deletion will go through.
- After deletion, you can create a new Uber account with the same email address, though Uber may flag it as a reactivation.
Delete your account through the Uber app
Open the Uber app and tap the icon in the bottom right corner (usually your profile picture or initials). Scroll down and tap Account. Scroll to the bottom of that screen and tap Help.
In the Help section, use the search bar at the top and type "delete account" or scroll down until you see Delete Account as an option. Tap it. Uber will show you a screen explaining what happens when you delete — read through it, then tap the button to confirm deletion. You will be asked to choose a reason (safety concerns, no longer need it, privacy, or other). Pick the one closest to your situation and tap Delete Account again.
The app will log you out when ready. Your account is now in deletion status. You will receive a confirmation email from Uber within a few minutes.
Delete your account through the Uber website
Go to uber.com and sign in. Click your profile picture or initial in the top right corner, then click Account. Scroll down and click Help.
Search for "delete account" in the Help search bar. Click Delete Account when it appears. Read the warning screen, then click the button to proceed. Choose your reason for deletion and click Delete Account to confirm. You will be logged out and receive a confirmation email.
What happens to your money and credits
Any unused Uber credits, promotional codes, or gift card balance will be lost when your account is deleted. Uber does not refund these amounts. If you have credits you want to use, spend them on rides before you delete your account.
If you have an outstanding balance — a ride charge that failed to process, a fee, or a damage claim — you must pay it before deletion will go through. Uber will show you the balance on the deletion confirmation screen. Pay it through your account settings before attempting to delete again.
The 30-day cancellation window
After you delete your account, you have 30 days to change your mind. During this time, your account is inaccessible to you and you cannot use Uber, but your data has not been permanently erased yet.
To cancel the deletion during this window, contact Uber support through the app (if you can still access it) or go to help.uber.com and sign in with your email and password. Explain that you want to reactivate your account before the 30 days are up. Support can restore it for you. After 30 days, deletion is permanent and cannot be undone.
Creating a new account after deletion
Once your account is fully deleted (after 30 days), you can create a new Uber account using the same email address. Uber may recognize it as a returning user and may ask you to verify your identity or phone number again.
Your ride history, ratings, and payment methods will not carry over to the new account. You will start fresh with no ride history and no saved payment methods. If you had a high rating on your old account, that does not transfer.
If you want to keep your account but stop using Uber
Deletion is permanent, so if you think you might use Uber again in the future, consider pausing your account instead. You can do this by turning off notifications and removing your payment methods, which stops Uber from charging you while keeping your account and history intact.
To remove payment methods, go to Account in the app, then Payments, and delete each card or payment method on file. Without a payment method, you cannot request a ride. Your account remains active but dormant. You can add a payment method back anytime and resume using Uber.
Frequently Asked Questions
Can I delete my Uber account if I have an active ride or delivery order?
No. You must cancel any active rides or orders before deletion will go through. Complete or cancel your current trip, wait for it to finish processing, then try deleting again.
Will deleting my Uber account delete my Uber Eats account?
Yes. Uber and Uber Eats share the same account system. Deleting your Uber account also deletes your Uber Eats account, and you will lose access to both services.
What if I forgot my password and cannot sign in to delete my account?
Go to the Uber sign-in page and click Forgot password? Enter your email address and Uber will send you a reset link. Use that link to create a new password, then sign in and follow the deletion steps above.
Can Uber refuse to delete my account?
Uber can delay deletion if you have an outstanding balance or an active legal dispute. You must resolve these before deletion can proceed. Contact Uber support if you see a message saying your account cannot be deleted.
Will deleting my account remove me from Uber's marketing emails?
Yes. Once your account is deleted, Uber will stop sending you marketing emails and notifications. If you want to stop emails without deleting your account, go to Account, then Notifications, and turn off promotional messages.