You can delete your DraftKings account through the app or website, but the process takes time and has restrictions
DraftKings lets you close your account, but it is not when ready. You must request deletion through your account settings, and the company takes up to 30 days to process it. During that time, your account stays active but locked — you cannot place new bets, but your balance remains in the account. If you have money sitting there, you need to withdraw it first or it may be held longer.
The deletion is permanent. Once DraftKings removes your account, you cannot recover your betting history, account data, or any promotional credits you did not use. If you think you might return later, consider just stopping use instead of deleting. If you are sure you want out, the steps are straightforward but require patience.
Key Takeaways
- Request account deletion through your DraftKings account settings under "My Account" or "Account Settings," depending on whether you use the app or website.
- Withdraw any remaining balance before requesting deletion, because money in your account may be frozen during the deletion process.
- The deletion takes up to 30 days, and your account will be locked during that time — you cannot place bets or make changes.
- Deletion is permanent and removes all your betting history, account data, and unused promotional credits with no way to recover them.
- If you want to stop gambling but keep the option to return, you can self-exclude for a set period instead of deleting the account entirely.
How to delete your account on the DraftKings website
Log into your DraftKings account on the website. Go to the menu in the top right corner — it usually shows your username or a three-line icon. Click "Account Settings" or "My Account," depending on your region.
Look for a section labeled "Account Closure," "Close Account," or "Delete Account." Click that option. DraftKings will ask you to confirm and may ask why you are leaving — you can skip that question or answer it. Once you confirm, your deletion request is submitted. You will get an email confirming the request was received.
Check your email for a confirmation message from DraftKings. Some regions require you to click a link in that email to finalize the request. If you do not see the email within a few minutes, check your spam folder. After you confirm (if required), the 30-day countdown begins.
How to delete your account on the DraftKings mobile app
Open the DraftKings app and log in. Tap the menu icon — usually three horizontal lines in the bottom right or top left, depending on your phone. Tap "Account" or "Settings."
Scroll down to find "Account Closure," "Close Account," or "Delete Account." Tap it and confirm your request. You will see a message saying your deletion has been requested. DraftKings will send a confirmation email to the address on file.
The app process is the same as the website, just with touch controls instead of clicks. Either method works equally well — use whichever is easier for you.
What to do with your account balance before deletion
If you have money in your DraftKings account, withdraw it before you request deletion. Log in, go to "Withdraw" or "Cashier," and transfer your balance to your bank account or payment method. This usually takes three to five business days.
If you request deletion while money is still in the account, DraftKings may freeze that balance during the 30-day waiting period. You can still withdraw it, but the process becomes slower and more complicated. Withdrawing first avoids this problem entirely.
Unused promotional credits — free bets, bonuses, or matching offers — cannot be withdrawn. They disappear when your account is deleted. If you have credits you have not used, you can place one final bet with them before you delete, or you can just let them go.
What happens during the 30-day waiting period
After you request deletion, your account enters a locked state. You cannot log in to place bets, change your password, or update your information. DraftKings processes the deletion in the background during these 30 days.
You can still contact DraftKings customer support during this time if you need to cancel the deletion request. If you change your mind before the 30 days are up, you can ask them to stop the process and reactivate your account. After the 30 days end, cancellation is no longer possible.
The waiting period exists partly as a consumer protection — it gives you time to reconsider — and partly to let DraftKings settle any pending bets or transactions tied to your account.
Self-exclusion as an alternative to deletion
If you want to stop using DraftKings but might return someday, self-exclusion is an option. You can exclude yourself for 6 months, 1 year, or longer. During that time, you cannot log in or place bets, but your account and history remain intact.
Self-exclusion is reversible — once the exclusion period ends, you can log back in. It is also faster than deletion: self-exclusion takes effect when ready, while deletion takes 30 days.
To self-exclude, go to Account Settings and look for "Self-Exclusion" or "Responsible Gaming." Choose your exclusion period and confirm. This is useful if you are taking a break from gambling but do not want to lose your account permanently.
What you lose when you delete your account
Deletion removes everything tied to your account. Your betting history disappears, so you cannot look back at past bets or results. Any promotional credits you did not use are gone. Your account data — username, email, payment methods — is removed from DraftKings' active systems.
You cannot recover any of this after deletion. DraftKings does not provide account exports or backups. If you think you might want to review your betting history later, take screenshots or write down what matters before you delete.
You can create a new DraftKings account after deletion, but it will be a fresh start with no connection to your old account. New account promotions may be available to you, but you will not have access to your previous balance, history, or status.
Frequently Asked Questions
Can I delete my DraftKings account when ready?
No. DraftKings requires a 30-day waiting period after you request deletion. Your account is locked during this time, but it is not removed until the 30 days are up. You can cancel the deletion request during this period if you change your mind.
What if I have money in my account when I delete it?
Withdraw your balance before you request deletion. If you delete with money still in the account, DraftKings may freeze it during the waiting period, making withdrawal slower. Withdrawing first takes three to five business days and avoids this complication.
Can I get my account back after it is deleted?
No. Once the 30-day period ends and your account is fully deleted, it cannot be recovered. You can create a new account, but it will have no connection to your old one. If you are unsure, use self-exclusion instead — it is reversible after the exclusion period ends.
Will DraftKings delete my account if I do not use it?
DraftKings does not automatically delete inactive accounts. Your account will remain open indefinitely unless you request deletion yourself. If you want to close it, you must go through the deletion process manually.
Do I lose my promotional credits when I delete my account?
Yes. Any unused promotional credits, free bets, or bonuses disappear when your account is deleted. You cannot withdraw them or transfer them. If you have credits, use them on a final bet before deletion or accept that they will be lost.