How to delete your BeenVerified account
BeenVerified does not offer a self-service delete button in your account settings. To remove your account, you must contact their customer support team directly by email or phone and request account deletion. The company will then process your request, though the timeline varies — some deletions take a few days, others take longer depending on their internal procedures.
This matters because BeenVerified collects and stores personal information including your name, email, phone number, and search history. If you no longer use the service, deleting your account removes that data from their active systems rather than leaving it sitting indefinitely.
Key Takeaways
- BeenVerified requires you to contact customer support by email or phone to delete your account — there is no delete option in account settings.
- You will need to provide your account email address and may be asked to verify your identity before the deletion is processed.
- Request deletion in writing (email) so you have a record of when you asked and what you requested.
- After deletion is confirmed, your account login will no longer work and your stored searches and payment information will be removed.
Contact BeenVerified customer support
The fastest way to start the deletion process is to email BeenVerified's support team. Send an email to support@beenverified.com with a clear subject line like "Account Deletion Request" and include your full name and the email address associated with your account.
In the email body, write a straightforward request: "I would like to delete my BeenVerified account permanently. Please remove all my personal information from your systems." Keep the message brief — support teams process these faster when the request is direct and unambiguous.
If you prefer to call, BeenVerified's customer service phone line is available during business hours. Have your account email and any account details ready before you call, as the representative will ask you to confirm your identity before processing the deletion.
What happens after you request deletion
Once support receives your request, they will confirm receipt and may ask you to reply to verify that the email came from you. This verification step protects your account from unauthorized deletion requests. Respond promptly to any verification email they send.
After verification is complete, BeenVerified will process the deletion. This typically takes several business days to a week, though the exact timeline depends on their current support volume. You will receive a confirmation email once the deletion is finished.
After deletion is confirmed, attempting to log in with your account email and password will fail. Your search history, saved reports, and any payment methods stored in the account will be permanently removed from BeenVerified's systems.
Before you delete — what to save
If you have paid for reports or searches through BeenVerified, read or screenshot any information you need before requesting deletion. Once the account is gone, you will not be able to access those reports again through the service.
Check your email for any receipts or confirmations from BeenVerified purchases. These may be useful for your records or for disputing charges if needed. After deletion, you will not receive any further emails from BeenVerified related to your account.
If you want to pause instead of delete
If you are unsure whether you want to delete permanently, BeenVerified offers account deactivation as an alternative. A deactivated account keeps your data intact but prevents you from logging in or using the service. You can reactivate it later if you change your mind.
To deactivate instead of delete, mention this preference when you contact support. Ask them to deactivate your account rather than permanently delete it. This gives you a middle ground if you think you might return to the service later.
Removing BeenVerified from your devices
After your account is deleted, sign out of the BeenVerified app or website on all devices where you were logged in. Close your browser tabs and clear your browser cache if you want to remove any stored login information.
If you have the BeenVerified mobile app installed, uninstall it from your phone or tablet. Deleting the account does not automatically remove the app from your devices — you need to do that separately through your device's app settings.
Frequently Asked Questions
How long does it take to delete a BeenVerified account?
Deletion typically takes three to seven business days after you submit your request and verify your identity. The exact timeline depends on BeenVerified's support team workload. You will receive a confirmation email once the deletion is complete.
Will deleting my account remove my information from BeenVerified's database entirely?
Deleting your account removes your login credentials and stored searches from BeenVerified's active systems. However, some information may remain in backup systems or archives for a period of time. If you have specific privacy concerns, ask support about their data retention policy when you request deletion.
Can I delete my account if I have an active subscription?
Yes, you can request deletion even with an active subscription. When you delete, your subscription will be canceled and you will not be charged further. If you were charged recently, contact support about a refund for unused service time.
What if I forgot the email address associated with my account?
Contact BeenVerified support and explain that you cannot remember your account email. They can look up your account using other information like your name and phone number, then help you delete it. Have your phone number and any other account details ready.
Do I need to delete my payment information separately?
No. When your account is deleted, all stored payment methods, billing history, and financial information tied to that account are removed. You do not need to take additional steps to delete payment data.