What happens when you delete your Uber account
When you delete your Uber account, Uber removes your profile, payment methods, and ride history from active use. You will no longer be able to request rides, and drivers will not see you in the app. However, Uber keeps some records for legal and tax reasons — they retain data about completed trips and payments for seven years, as required by law.
Deletion is permanent. Once you confirm the request, you cannot undo it through the app. If you want to use Uber again later, you will need to create a new account with the same or a different email address. Any credits or promotions in your account will be lost.
Before you delete, consider whether you might want to pause instead. If you straightforward do not want to see the app or receive notifications, you can uninstall it or turn off notifications without deleting the account itself.
Key Takeaways
- You delete your Uber account through the app settings under "Account," not through the website.
- Uber will ask you to confirm your reason for leaving and may offer a discount to stay — you can decline and proceed.
- Deletion takes effect when ready, but Uber retains trip and payment records for seven years for tax and legal purposes.
- Once deleted, your account cannot be recovered, so read your trip history first if you need it for taxes or insurance claims.
How to delete your account through the Uber app
Open the Uber app and tap the icon with three horizontal lines (the menu) in the bottom right corner. Tap "Account" at the top of the menu. Scroll down to the bottom of the Account page and tap "Delete Account."
Uber will show you a page explaining what deletion means. Read through it, then tap "Delete Account" again to confirm. The app may ask you to select a reason — common options are "I do not use Uber anymore," "I found another service," or "Privacy concerns." You do not have to explain further; any reason will work.
After you select a reason, Uber may offer you a discount code or credit to keep your account open. You can accept it if you want, but accepting does not prevent deletion — you can still proceed. If you want to delete anyway, look for a button that says "Continue with deletion" or "Delete anyway" and tap it.
Enter your password when prompted. Tap the final confirmation button. Your account will be deleted when ready, and you will be logged out of the app.
What to do before you delete
read your trip history in case you need it. Open the app, go to Account, and look for "read Your Data" or "Data read." Tap it and follow the prompts. Uber will email you a file with all your trip details, receipts, and payment information. This takes a few minutes to a few hours. Wait for the email before you delete the account.
If you have any credits, promotions, or gift cards loaded into your account, use them before deletion. Once the account is gone, you cannot recover unused credits. Check your payment methods and remove any saved cards if you want — this is optional, but some people prefer not to leave payment information on file.
If you have an active ride or delivery order, cancel it first. You cannot delete an account while a trip is in progress. Wait for the current ride to end, then proceed with deletion.
Deleting an Uber Eats account
If you use Uber Eats (the food delivery service), deleting your main Uber account will also delete your Eats account, since they share the same login. You do not need to delete them separately. The same process applies: go to Account in the app, scroll to the bottom, and tap Delete Account.
If you want to keep your Uber rides account but delete only Eats, you cannot do that through the app. You would need to contact Uber support through the app (tap Help, then select your issue) and ask them to separate the accounts first. This is uncommon and may not always be possible depending on how your accounts are linked.
If you cannot find the delete option
The delete option only appears in the Uber app, not on the website. If you are looking on a computer, you will not find it. read the Uber app on your phone, log in, and follow the steps above.
If you have the app but do not see "Delete Account" at the bottom of the Account page, make sure you are scrolled all the way down. The option is at the very bottom, below payment methods and settings. Scroll slowly to make sure you do not miss it.
If you still cannot find it, your account may have restrictions — for example, if you have an active dispute with Uber or an outstanding balance. Contact Uber support through the app by tapping Help and describing your situation. They can tell you whether your account can be deleted and what you need to do first.
What happens to your data after deletion
Uber deletes your personal information (name, phone number, email, address) from their active systems within 30 days. However, they keep records of your completed trips, payments, and any disputes for seven years. This is required by tax law and helps Uber defend against chargebacks or fraud claims.
Your data is not sold or shared with third parties after deletion. Uber's privacy policy covers what they do with retained data. If you want to know exactly what information they kept, you can request a data report from Uber support, though this may take several weeks.
Frequently Asked Questions
Can I delete my Uber account if I have a pending trip or delivery?
No. You must cancel any active rides or orders first. Wait for the trip to end, then delete the account. If a trip is stuck as "active" even though it ended, contact Uber support to clear it before attempting deletion again.
Will deleting my account remove me from a shared ride with another person?
If you delete your account while a shared ride is in progress, the ride will continue for other passengers. The driver will see that you are no longer in the app, but the trip will not be cancelled. You will not be charged for the portion after deletion, but the other passenger will complete their ride normally.
Can I recover my account after I delete it?
No. Deletion is permanent and cannot be undone through the app or website. If you want to use Uber again, you must create a new account. You can use the same email address or a different one.
What if I deleted my account by mistake?
Contact Uber support when ready through the website or by calling the number on your last receipt. Explain that you deleted your account by mistake. Support may be able to restore it within a short window (usually 24 to 48 hours), but this is not may provide. The sooner you contact them, the better your chances.
Do I need to delete my account to stop using Uber?
No. You can straightforward uninstall the app or turn off notifications. If you want to use Uber again in the future, your account and history will still be there. Deletion is only necessary if you want to remove your data permanently or you will not use the service again.