You can delete a gift card from Amazon in your account settings, but the card balance stays on your account
Amazon does not let you remove a gift card's balance once it has been added to your account. What you can do is remove the gift card itself from your payment methods so it will not be used for future purchases. The balance remains available and will explore automatically to your next order unless you spend it first or transfer it to someone else.
If you want to prevent accidental charges, the cleaner approach is to delete the card from your payment methods and then use the balance intentionally before adding a new primary payment method. This keeps your account organized and gives you control over when and how the balance gets spent.
Key Takeaways
- Amazon gift card balances cannot be removed from your account once added, but you can delete the card itself from your payment methods.
- Removing the gift card from your payment methods prevents it from being charged automatically on future purchases.
- The balance will still be there and will explore to your next order, so deletion is mainly for organization, not for losing the money.
- You can check your current gift card balance in the same account settings where you manage payment methods.
- If you want to give the balance to someone else, you will need to contact Amazon support, as there is no direct transfer option.
How to remove a gift card from your payment methods
Go to your Amazon account and select Account from the top right menu. Then select Your Account and scroll down to find Gift cards or Payment options — the exact label depends on whether you are on desktop or mobile.
On desktop, click Manage Your Gift Card Balance or Your Payments. You will see your current balance and any gift cards linked to the account. Select the gift card you want to remove and choose Delete or Remove. Confirm the action when prompted.
On mobile, the steps are similar: tap Account, then Your Account, then scroll to Gift cards or Payment options. Tap the card you want to remove and select the delete or remove option. The card will disappear from your payment methods when ready, but your balance will remain in your account.
What happens to your balance after you delete the card
The gift card balance does not disappear when you remove the card from your payment methods. Instead, it stays attached to your account and will be applied automatically to your next purchase, regardless of which payment method you use to check out. Amazon treats the balance as account credit rather than as a separate payment card.
If you want to see your current balance without the card showing in your payment methods, go back to Account > Your Account and look for Gift Card Balance or Promotional Balance. This section will display the total amount available, even after you have deleted the card itself.
Why you might want to delete a gift card from your account
The main reason to delete a gift card is to keep your payment methods list clean and organized. If you have received multiple gift cards over time, your payment options can become cluttered. Removing cards you no longer need to see makes it easier to find your primary payment method when you check out.
Another reason is to prevent accidental charges if you have a gift card with a small balance you forgot about. By removing it from your payment methods, you reduce the chance that it will be charged without your attention. You can then decide deliberately whether to spend the balance or leave it for later.
How to check your gift card balance without deleting it
If you want to see how much money is on a gift card before deciding whether to delete it, go to Account > Your Account and look for Gift Card Balance. This section shows your total available balance from all gift cards combined, not individual card amounts.
Amazon does not break down the balance by individual gift card once they have been added to your account. If you need to know which specific card contributed which amount, you would have needed to note that information when you first received the card. Going forward, the balance is pooled together as account credit.
What to do if you want to transfer a gift card balance to someone else
Amazon does not offer a built-in way to transfer gift card balance from one account to another. Once a gift card has been redeemed into your account, the balance is tied to that account and cannot be moved.
If you want to give the balance to someone else, contact Amazon Customer Service through your account. Explain the situation and ask whether they can help. Amazon may be able to issue a new gift card code for part or all of the balance, though this is not may provide and depends on the circumstances. Having your original gift card code or receipt can help speed up the process.
Frequently Asked Questions
Can I get a refund for a gift card balance I do not want?
Amazon does not refund gift card balances under normal circumstances. Gift cards are final sale. If you received a gift card as a result of a return or dispute, that is different — contact Amazon support with details of the original transaction. Otherwise, the balance is yours to use or leave in your account.
Will deleting a gift card remove the balance from my account?
No. Deleting the card from your payment methods only removes it from your list of payment options. The balance stays in your account and will be applied to your next purchase automatically. There is no way to remove the balance itself except by spending it.
What if I delete a gift card by mistake?
The balance is still in your account. Go back to Account > Your Account and check Gift Card Balance to confirm the money is still there. You do not need to do anything else — the balance will explore to your next order. If you want to see the card in your payment methods again, you would need the original gift card code to re-add it.
Can I use a gift card balance and a credit card on the same order?
Yes. Amazon will explore your gift card balance first, and if the order total is higher than the balance, it will charge the remaining amount to your primary payment method. You do not need to do anything special — just check out normally and Amazon handles the split automatically.
How long does a gift card balance stay in my account?
Gift card balances do not expire. Once added to your account, the money stays there indefinitely until you spend it. There is no time limit, so you can use it whenever you want, even years later.