You can delete your DoorDash account through the app or website, and the process takes about five minutes
DoorDash lets you remove your account permanently through your account settings. The company will delete your personal information, order history, and payment methods within a few days. You cannot undo this action once it completes, so read your order history first if you need records for taxes or receipts.
The deletion process works the same whether you use the mobile app or the website. You do not need to contact customer service unless something goes wrong during the deletion. Your account will stop appearing in DoorDash's system, though the company may keep some data for legal or fraud-prevention reasons.
Key Takeaways
- Open your DoorDash account settings and scroll to the bottom to find the delete account option.
- DoorDash will ask you to confirm the deletion and may request a reason for leaving.
- The deletion takes a few days to process, and you cannot place orders during that time.
- read your order history before deleting if you need receipts or records for any reason.
- If you change your mind within a short window, contact DoorDash support to stop the deletion.
How to delete your account on the DoorDash app
Open the DoorDash app and tap the menu icon (three horizontal lines) in the bottom right corner. Select "Account" and scroll all the way to the bottom of the page. You will see a red button labeled "Delete Account" — tap it.
DoorDash will show a confirmation screen explaining that deletion is permanent and will remove your order history, saved addresses, and payment information. Tap "Delete Account" again to confirm. The app may ask why you are leaving — you can skip this question or answer it. After you confirm, your account enters a deletion state that completes within a few days.
How to delete your account on the DoorDash website
Go to doordash.com and sign in to your account. Click your profile icon in the top right corner and select "Account Settings." Scroll to the very bottom of the page and click the red "Delete Account" button.
A pop-up window will appear asking you to confirm the deletion. Read the warning that your order history and saved information will be removed permanently. Click "Delete Account" to proceed. You may see a question about why you are leaving — answering is optional. Your account will be scheduled for deletion and removed within a few days.
What happens to your information after deletion
DoorDash removes your name, email, phone number, addresses, and payment methods from its active systems. Your order history disappears from your account view. However, the company retains some data for legal compliance, fraud detection, and to prevent account abuse — this retained data is not connected to your account and cannot be used to place orders.
If you had an active DoorDash+ membership, it cancels when ready. Any remaining balance on a DoorDash gift card becomes unusable. Restaurants and delivery drivers cannot see your past orders after deletion.
How to save your order history before deleting
Before you delete, take screenshots of your order history for your records. Open the app or website, go to "Orders," and photograph each order you want to keep. Include the date, restaurant name, items, and total cost. This is especially useful if you need receipts for business expenses or tax records.
You can also write down the information manually or copy and paste it into a document. DoorDash does not offer a built-in export feature for order history, so screenshots or manual notes are your only options. Do this before you start the deletion process, because once deletion begins, you cannot access your account.
What to do if you change your mind
If you realize you want to keep your account after starting the deletion, contact DoorDash support when ready through the app or website. Go to "Help" and select "Contact Us," then explain that you want to cancel the account deletion. DoorDash support can stop the process if you reach out before the deletion completes — usually within 24 to 48 hours of your request.
After deletion finishes, you cannot recover the account. You can create a new DoorDash account with the same email address, but it will be a fresh account with no order history or saved information.
Reasons to delete and what to do instead
If you are deleting because you want to stop receiving emails, you can turn off notifications instead. Go to Account Settings, find "Notifications," and toggle off marketing emails and push notifications. This keeps your account active but stops the messages.
If you are concerned about security after a data breach or password compromise, change your password and enable two-factor authentication instead of deleting. Go to Account Settings, select "Security," and update your password to something strong and unique. Two-factor authentication adds a second verification step when you sign in, making your account harder to hack.
If you are deleting to stop spending money on food delivery, consider pausing your account or removing your saved payment methods instead. Without a payment method on file, you will have to enter card details each time you order, which creates a friction point that may reduce impulse purchases.
Frequently Asked Questions
Can I delete my DoorDash account if I have an active order?
No. You must wait for any active orders to complete before you can delete your account. If you have an order in progress, cancel it first through the app, then start the deletion process. Canceling an order may result in a small fee depending on how far along the delivery is.
Will deleting my account affect my DoorDash+ membership refund?
Your DoorDash+ membership cancels when ready when you delete your account. If you paid for a membership period that has not yet started, contact DoorDash support to request a refund before you delete. After deletion, refunds become much harder to process.
Can I use the same email address for a new DoorDash account after deletion?
Yes. Once your account is fully deleted, you can create a new DoorDash account using the same email address. The new account will be completely separate with no connection to your old order history or saved information.
How long does it take for DoorDash to fully delete my account?
Deletion typically completes within a few days, though DoorDash does not give an exact timeline. During this period, you cannot sign in or place orders. If you do not see the account removed after a week, contact DoorDash support to confirm the deletion went through.
What if I forgot my password and cannot sign in to delete my account?
Use the "Forgot Password" option on the DoorDash login page to reset your password. Enter your email address, and DoorDash will send a reset link. Once you regain access to your account, follow the deletion steps above. If you cannot access the email address linked to your account, contact DoorDash support for help.