Closing your Poshmark account is permanent and removes your listings, but you can do it in three steps from your phone or computer
Poshmark does not have a built-in "delete account" button in the app or website settings. Instead, you contact their support team and request account closure. Once you request it, Poshmark disables your account within a few days. Your listings disappear, your followers cannot message you, and you lose access to your closet and purchase history. The process is one-way — you cannot reactivate a closed account.
Before you close your account, sell or remove any active listings, because once the account closes, those items are no longer for sale and you cannot retrieve them. If you have pending sales or open cases with buyers, resolve those first, because Poshmark may delay closure if transactions are in progress.
Key Takeaways
- Poshmark account closure is permanent and cannot be reversed, so make sure you want to leave before you request it.
- You must contact Poshmark support through the app or website to request closure — there is no self-service delete option.
- Complete any active sales and remove your listings before requesting closure, because Poshmark disables the account within days.
- Your account will be fully closed within a few business days of your request, and your profile will no longer be visible to other users.
How to request account closure through the Poshmark app
Open the Poshmark app and tap your profile icon in the bottom right corner. Scroll down to the bottom of your profile page and tap Settings. Scroll to the very bottom and tap Help. Tap Contact Us. Select Account & Login from the category list, then tap Close My Account.
A form will appear asking why you want to close your account. Choose a reason from the dropdown menu — the options include "I no longer use Poshmark," "Privacy concerns," "Poor selling experience," or "Other." Type any additional details in the text box if you want to explain further. Tap Submit. Poshmark will send you a confirmation email within a few hours. Check your email inbox and spam folder for a message from support@poshmark.com.
How to request account closure through the Poshmark website
Go to poshmark.com and log in to your account. Click your profile icon in the top right corner and select Settings. Scroll down and click Help. Click Contact Us. Select Account & Login from the dropdown menu, then click Close My Account.
Fill out the form with your reason for closing and any additional comments. Click Submit. You will see a confirmation message on the screen, and Poshmark will send a confirmation email to the address associated with your account. If you do not receive an email within 24 hours, check your spam folder or submit the request again.
What happens after you request closure
Poshmark typically closes your account within 2 to 5 business days. During this time, your account remains active but you may see a notice that closure is pending. Your listings stay visible to other users until the account is fully closed, so if you want them down when ready, delete them manually before submitting your closure request.
Once the account is closed, your profile page will no longer be accessible. Other users cannot view your closet, see your listings, or send you messages. Any reviews or comments you left on other users' listings will remain visible with your username, but your profile will show as inactive. You will not receive any further emails from Poshmark unless there is an issue with your closure request.
Steps to take before closing your account
If you have active listings, go to your closet and remove them one by one. Tap or click the three dots on each listing and select Delete Listing. Confirm the deletion. This prevents items from being stranded on the platform after your account closes.
If you have pending sales or open cases with buyers, complete those transactions first. Check your Sales tab for any items marked "Awaiting Shipment" or "In Transit." Ship those items and confirm delivery before requesting closure. If a buyer has opened a case against you, resolve it through Poshmark's resolution center before closing your account, because unresolved cases may delay the closure process.
If you have a balance in your Poshmark account — money from sales that has not been transferred to your bank — request a payout before closing. Go to Earnings and tap Withdraw Funds. Poshmark will transfer your balance to the bank account you have on file. Wait for the transfer to complete (usually 1 to 3 business days) before requesting account closure.
If Poshmark does not close your account
If your account is still active after 7 business days, log back into your account and submit the closure request again. Include a note saying you already submitted a request and are following up. Poshmark may be waiting for a response from you or may have encountered an issue with your original request.
If you submitted the request but cannot log in, try resetting your password. Go to the Poshmark login page, click Forgot Password, and follow the email instructions. If you no longer have access to the email address associated with your account, contact Poshmark support again and explain the situation. They can help you verify your identity and proceed with closure.
Alternatives if you want to keep your account but stop using it
If you are not sure whether you want to close your account permanently, you can deactivate it temporarily instead. Deactivation hides your profile and listings from other users for up to 90 days, but your account and data remain intact. You can reactivate by logging back in at any time.
To deactivate, go to Settings and look for Deactivate Account or Pause My Account. Not all accounts have this option — it depends on your account status and whether you have pending transactions. If you do not see this option, closure is your only choice.
Frequently Asked Questions
Can I get my Poshmark account back after closing it?
No. Poshmark does not reactivate closed accounts. Once you request closure and Poshmark processes it, the account is permanently deleted. You can create a new account with the same email address, but you will start from zero with no followers, listings, or purchase history.
What happens to my reviews and comments after I close my account?
Your reviews and comments remain on the platform with your username attached, but your profile will show as inactive. Other users can see what you wrote, but they cannot click on your username to visit your profile or send you a message.
Do I get a refund if I have pending purchases?
If you have purchased items that have not been delivered yet, closing your account does not cancel those orders. Contact the seller directly through Poshmark before closing your account to arrange a cancellation or refund if needed. Once your account is closed, you cannot access your purchase history or messages.
How long does it take Poshmark to close my account?
Poshmark typically closes accounts within 2 to 5 business days of your request. You will receive a confirmation email when the process is complete. If your account is still active after 7 days, submit another request or contact support to follow up.
Can I close my account if I have an open dispute with a buyer?
Poshmark may delay closure if you have unresolved cases. Resolve any open disputes through the resolution center before requesting closure. If you close your account with an active case, Poshmark may reopen your account to handle the dispute, which can delay the final closure.