You can close Groupon through your account settings in about five minutes

Groupon does not have a single "delete account" button. Instead, you deactivate your account by going to your account settings, finding the deactivation option, and confirming the action. The process is straightforward, but Groupon keeps the option tucked in a menu rather than displaying it prominently. Once you deactivate, your account becomes inactive — you cannot log in, and Groupon stops sending you emails.

Before you close the account, check whether you have unused Groupon credits or active vouchers. Deactivating your account does not refund credits you have already purchased, and you will lose access to vouchers you have not yet redeemed. If you have credits sitting in your account, use them or contact Groupon support to discuss your options before you proceed.

Key Takeaways

  • Log into your Groupon account, go to Settings, and select the deactivation option to close your account permanently.
  • Unused Groupon credits do not transfer or refund after deactivation, so spend or contact support about them first.
  • Active vouchers you have purchased remain valid after deactivation, but you will need your confirmation email to redeem them.
  • Groupon will stop sending promotional emails once your account is deactivated.
  • If you change your mind, you can reactivate your account by logging in with your original email and password within a certain period.

Steps to deactivate your Groupon account

Start by logging into Groupon with your email and password. Once you are logged in, look for your account menu — this is usually your profile icon or name in the top right corner of the page or app. Click it to open the dropdown menu.

From the dropdown, select Settings or Account Settings. Scroll down through the settings page until you find the option labeled Deactivate Account or Close Account. Click this option. Groupon will ask you to confirm that you want to deactivate, and may ask why you are leaving. You can skip the survey or fill it out — either way, your account will close once you confirm.

The deactivation is when ready. You will no longer be able to log into your account, and Groupon will remove your profile from its system. Your email address will become available to use for a new Groupon account if you decide to return later.

What happens to your vouchers and credits

Groupon credits you have purchased are non-refundable and will disappear when you deactivate your account. If you have credits sitting unused, spend them on a Groupon deal before you close the account. You can browse deals on the Groupon website or app and purchase vouchers with your credits.

Vouchers you have already purchased and received (the deals you bought) remain valid after deactivation. You will still be able to redeem them at the business listed on the voucher. Keep your confirmation email or screenshot of the voucher code — you will need it to show the business when you go to use it. Groupon will not send you reminders about expiration dates after your account closes, so mark your calendar if the voucher has an end date.

If you have a Groupon gift card balance, that also disappears upon deactivation. Spend any remaining balance before you close the account.

How to stop Groupon emails without closing your account

If you want to stop receiving Groupon emails but are not ready to close your account entirely, you have another option. Go to Settings, then look for Email Preferences or Notifications. From there, you can uncheck the boxes for promotional emails, deal alerts, or any other message type Groupon sends.

This approach keeps your account active, which means you retain your credits and can still log in to view past purchases. You straightforward stop receiving the daily deal emails. This is useful if you think you might return to Groupon later or want to keep the account for reference.

Reactivating your account after deactivation

If you deactivate your account and then change your mind, you may be able to reactivate it. Log in with your original email and password. Groupon may allow you to reactivate within a certain window after deactivation — the exact timeframe is not publicly stated, but attempting to log in will show you whether reactivation is still possible.

Keep in mind that any credits you had will not return. Vouchers you purchased before deactivation will still be valid if they have not expired. If reactivation is no longer available, you can create a new account with the same email address.

Removing payment methods and personal information

When you deactivate your Groupon account, your payment methods and personal information are removed from Groupon's active systems. However, Groupon may retain some information for legal or business reasons — this is standard practice for most online services. If you want to know exactly what data Groupon keeps after deactivation, you can contact their support team and request information about your data retention.

Before you deactivate, you can also manually remove payment methods from your account. Go to Settings, find Payment Methods, and delete any credit cards or other payment information you have stored. This gives you an extra layer of control over what is on file.

Frequently Asked Questions

Will I get a refund if I close my account with unused credits?

No. Groupon credits are non-refundable and will be lost when you deactivate your account. If you have credits, use them to purchase vouchers before you close the account. Once the vouchers are purchased, they remain valid even after deactivation.

Can I use my vouchers after I close my Groupon account?

Yes. Vouchers you have already purchased stay valid after deactivation. You will need your confirmation email or voucher code to redeem them at the business. Groupon will not send you reminders about expiration dates, so keep track of when your vouchers expire.

How do I stop Groupon emails if I do not want to close my account?

Go to Settings, select Email Preferences or Notifications, and uncheck the boxes for promotional emails and deal alerts. Your account stays active, your credits remain, and you straightforward stop receiving messages from Groupon.

Can I reopen my Groupon account after I close it?

You may be able to reactivate your account by logging in with your original email and password, but only within a certain timeframe after deactivation. If reactivation is no longer available, you can create a new account with the same email address.

What happens to my personal information when I close my account?

Groupon removes your information from active systems, but may retain some data for legal or business reasons. Contact Groupon support if you want details about what information they keep after deactivation.