Amazon lets you close a seller account through your Seller Central dashboard, but the process depends on whether you have open orders, pending payments, or unsettled disputes

To close your account, log into Seller Central, go to Settings, then Account Info, and select the option to close your selling account. Amazon will ask you to confirm and may require you to settle any outstanding issues first — unpaid fees, unshipped orders, or customer disputes all block closure until resolved. The actual closure takes a few business days after you submit the request.

If you have active listings, Amazon will remove them automatically when you initiate closure. Any customer orders placed before closure still need to be fulfilled or cancelled. Money owed to you from sales will be held for a period (usually 90 days) before Amazon releases it, so check your payment schedule before closing.

Key Takeaways

  • You close your seller account through Seller Central under Settings > Account Info, not through your regular Amazon customer account.
  • Open orders, pending refunds, and unsettled disputes must be resolved before Amazon will process your closure request.
  • Your listings disappear when ready, but customer orders placed before closure still require fulfillment or cancellation.
  • Money owed to you is held for approximately 90 days after closure before being released to your bank account.

What you need to do before closing

Before you submit a closure request, check your Seller Central dashboard for any open orders. If you have items customers have purchased but you have not yet shipped, you must either ship them or cancel the orders and issue refunds. Amazon will not let you close an account with active orders sitting in your queue.

Check your Payments page for any pending or disputed transactions. If a customer has filed a claim or return, that dispute must be resolved — either by accepting the return, issuing a refund, or having the case closed in your favor. Unpaid seller fees also block closure, so review any invoices from Amazon for subscription costs, referral fees, or other charges you owe.

If you have a business loan through Amazon Lending or an active Fulfillment by Amazon (FBA) inventory, those situations complicate closure. Contact Seller Support before proceeding if either applies to you.

The step-by-step closure process

Log into Seller Central using the email and password for your seller account. Click your name or account icon in the top right corner, then select Settings. From the Settings menu, choose Account Info.

Scroll down to find the option labeled "Close your seller account" or "Deactivate your account" (the exact wording varies by region). Click it. Amazon will show you a checklist of things that must be completed — unshipped orders, pending payments, open disputes, and unpaid fees. Complete or resolve each item on that list.

Once the checklist is clear, you will see a confirmation screen. Read the warning about what happens to your listings, your seller rating, and your account history. Click the final confirmation button. Amazon will send you an email confirming the request was received.

What happens to your money and account history

Any balance owed to you from completed sales is held in your seller account for approximately 90 days after closure. During this time, you can still log in to view your account and read reports. After 90 days, Amazon releases the balance to the bank account you have on file.

Your seller rating, feedback, and transaction history remain visible to customers for a period after closure, though your storefront and listings disappear when ready. You cannot reactivate a closed account — if you want to sell on Amazon again later, you will need to create a new seller account and go through the registration process again.

If you had a professional seller plan (monthly subscription), you will not be charged for the month in which you close, but you will not receive a refund for the current month either.

If you cannot close your account

If Seller Central will not let you submit a closure request, the most common reason is an unresolved customer dispute or chargeback. Check your Performance notifications and Resolution Center for any open cases. You must respond to or resolve each one before closure is possible.

Another common blocker is an outstanding balance owed to Amazon — subscription fees, referral fees, or FBA storage charges. Go to your Invoices page and pay any amount due. If you are unsure what you owe, contact Seller Support directly through the Help section of Seller Central.

If you have FBA inventory still in Amazon's warehouses, you must either have it shipped back to you or have Amazon dispose of it. This process can take several weeks, so plan ahead if you have significant inventory.

Reactivating after closure

Once you close your seller account, you cannot straightforward reactivate it. If you want to sell on Amazon again, you will need to register as a new seller. This means going through the full registration process, providing tax information, and setting up payment methods again.

Your old seller identity, ratings, and feedback history will not transfer to a new account. If you had a strong reputation, closing is permanent in that sense. Some sellers choose to deactivate listings temporarily instead of closing the account entirely, which preserves their history and allows them to resume selling without re-registering.

Frequently Asked Questions

How long does it take for Amazon to close my account?

The closure request is usually processed within a few business days. You will receive an email confirmation when it is complete. Your listings disappear when ready, but your account dashboard remains accessible for 90 days so you can read reports and monitor your final payment.

Can I close my seller account if I have a pending refund to a customer?

No. Any open refund or return must be completed first. If a customer has initiated a return, you must receive and process it, or the return window must expire. If you issued a refund but it has not yet posted to the customer's account, wait for it to clear before attempting closure.

What happens to my seller rating and feedback after I close?

Your feedback and ratings remain visible to customers for a period after closure, but your storefront and ability to receive new feedback disappear. The history stays on your account record, but it does not transfer if you open a new seller account later.

Do I get a refund for my seller subscription if I close mid-month?

No. Amazon does not refund the current month's subscription fee when you close. If you close on the 15th of the month, you still pay for the full month. Plan your closure date accordingly if you want to minimize this cost.

Can I close my seller account without closing my Amazon customer account?

Yes. Your seller account and customer account are separate. Closing your seller account does not affect your ability to shop on Amazon as a regular customer. You can continue to use your customer account normally.