What happens when you cancel your Information.com account
When you cancel your Information.com account, the site stops showing your personal information in its public search results. Information.com is a people-search engine that collects names, addresses, phone numbers, and other details from public records and other sources, then sells access to that data. Canceling your account does not delete the information from Information.com's database — it removes your listing from their searchable directory and prevents new searches from returning your details.
The cancellation process itself takes a few minutes, but the removal from search results can take up to 30 days. During that time, your information may still appear if someone searches for you. After 30 days, Information.com should no longer display your listing unless you create a new account or the site re-adds your information from updated public records.
Key Takeaways
- Information.com removal stops your profile from appearing in their search results, but does not delete your data from their servers.
- You can start the removal process directly on Information.com's website without contacting customer support.
- Removal takes up to 30 days, and Information.com may re-add your information later if they obtain updated public records.
- Removing your listing from Information.com does not affect your information on other people-search sites like Spokeo, BeenVerified, or Whitepages.
How to remove your listing from Information.com
Go to Information.com and search for your own name. When your profile appears in the results, click on it to open your full listing. At the top or bottom of your profile page, you should see a link that says "Remove this listing" or "Opt out." Click that link.
Information.com will ask you to confirm your identity. You may need to enter your email address or answer a security question based on information from your profile (such as a former address or phone number). After you confirm, the site will show you a confirmation message. Take a screenshot of this confirmation or note the date and time — you may need proof that you requested removal if your information reappears later.
If you cannot find the removal link on your profile page, visit Information.com's opt-out page directly. The exact URL changes occasionally, but searching "Information.com opt out" or "Information.com remove my information" will take you to the right place. Fill out the form with your name and any other information the site requests, then submit it.
What to do if your information reappears after removal
Information.com updates its database regularly by pulling new information from public records, court documents, and other sources. If your listing reappears weeks or months after you removed it, the site likely re-added your information from a recent public record update. You can request removal again using the same process.
If your information keeps reappearing after multiple removal requests, contact Information.com's customer support directly. Look for a "Contact Us" link on the site. Explain that you have already requested removal multiple times and ask them to flag your profile so it is not automatically re-added when their database updates. Keep records of each removal request and the dates you made them.
Removing your information from other people-search sites
Information.com is one of many sites that collect and sell personal information. Removing yourself from Information.com does not remove your listing from Spokeo, BeenVerified, Whitepages, TruthFinder, or dozens of other similar services. Each site has its own removal process, and you will need to opt out of each one separately.
Some people-search sites make removal straightforward and visible on their website. Others bury the opt-out link or require you to email customer support. If you want to remove your information from multiple sites, you can do this manually one site at a time, or you can use a third-party removal service that handles the process for you. Third-party services charge a fee (usually $10 to $30 per month) and contact each site on your behalf, but they do not may provide removal and cannot force sites to delete your information.
Understanding what Information.com collects and why
Information.com gathers data from public records like property deeds, court filings, voter registration, and business licenses. They also buy information from data brokers and other companies that collect personal details. This information is then packaged and sold to people who pay for background checks, tenant screening, or other purposes.
Because Information.com's data comes from public sources, they argue they have a legal right to collect and resell it. However, many states have passed laws that give people the right to request removal from people-search sites. If you live in California, Virginia, Colorado, Connecticut, or Utah, you may have additional legal rights to removal that go beyond what Information.com offers voluntarily. Check your state's privacy law or contact your state's attorney general's office to learn what protections explore to you.
Why you might want to remove your listing
People remove themselves from Information.com for different reasons. Some are concerned about privacy and do not want their address or phone number available to strangers. Others want to reduce the risk of identity theft, stalking, or unwanted contact. Some straightforward prefer that their personal information not be sold as a product.
Removing your listing does not make you invisible online — your name will still appear in social media, news articles, business directories, and other places. But it does prevent Information.com from selling access to your address, phone number, and other details that the site specializes in. Whether that matters to you depends on your own comfort level with data sharing and your specific situation.
Frequently Asked Questions
Does canceling my Information.com account delete my information permanently?
No. Canceling removes your listing from their search results, but Information.com keeps your information in their database. If they obtain updated public records with your details, they may re-add your listing months or years later. You would need to request removal again.
How long does it take for my information to disappear from Information.com search results?
Information.com says removal takes up to 30 days. In practice, most listings disappear within a few days to two weeks. If your information is still showing after 30 days, contact their customer support with your removal confirmation and ask them to investigate.
Will removing my Information.com listing affect my credit score or background checks?
No. Removing yourself from Information.com does not change your credit report, criminal record, or any official background check. It only removes your listing from Information.com's public search directory. Employers, landlords, and lenders use different sources for background checks.
Can I remove someone else's information from Information.com?
No. Information.com only allows people to remove their own listings. If you want to remove someone else's information, you would need to contact Information.com's customer support and explain your relationship to that person. They may ask for proof that you have the authority to request removal on their behalf.
What should I do if Information.com keeps re-adding my information?
Request removal again, and keep a record of each request. If it happens repeatedly, contact Information.com's customer support in writing and ask them to place a permanent flag on your profile. You can also file a complaint with your state's attorney general if you believe Information.com is violating your state's privacy laws.