You can change your Amazon email in Account Settings in under five minutes
Log into Amazon, go to Account & Lists in the top right corner, and select Your Account. Click Login & security on the left side. Next to your email address, click Edit. Enter your new email, then click Change email. Amazon will send a confirmation link to both your old and new email addresses — you must click the link in the new email to complete the change. Your old email stops working for Amazon login as soon as you confirm the new one.
The process works the same whether you use a regular Amazon account or an Amazon Prime membership. If you have a business account through Amazon Business, the steps are identical. The change takes effect when ready after you confirm, so plan the switch for a time when you won't need to log in right away.
Key Takeaways
- You change your email through Account & Lists > Your Account > Login & security, then click Edit next to your email address.
- Amazon sends confirmation links to both your old and new email, and you must click the link in the new email to finish the change.
- Your old email stops working for login when ready after you confirm the new one, so make sure you have access to the new email first.
- If you forget your new password or lose access to the new email, you can still recover your account using your phone number or a previous password.
What happens to your old email after the change
Once you confirm your new email, your old email address is no longer connected to your Amazon account. You cannot use it to log in, reset your password, or receive Amazon notifications. If someone else tries to create a new Amazon account with your old email, they can do so — Amazon will not reserve it for you.
If you own multiple Amazon accounts and want to keep them separate, do not reuse the same email across accounts. Each account needs its own unique email address. If you accidentally use the same email for two accounts, Amazon may flag one as a duplicate and restrict it.
Why you might not see the confirmation email
Check your spam or promotions folder first — confirmation emails sometimes land there instead of your inbox. Wait at least five minutes before assuming the email did not arrive. If you still cannot find it, go back to Login & security and click Resend email to request another confirmation link.
If you no longer have access to the new email address you entered, you will need to start over. Go back to Login & security, click Edit again, and enter a different email that you can actually access. There is no way to recover a confirmation link if you cannot reach the email you provided.
Changing your email if you use two-factor authentication
Two-factor authentication (2FA) does not block you from changing your email. You can still follow the normal steps through Login & security. However, if you have 2FA turned on, Amazon may ask you to verify your identity using your phone number or an authentication app before letting you make the change.
After you change your email, your 2FA settings stay active. You do not need to set up 2FA again or change any authentication codes. Your phone number and authenticator app continue to work exactly as before.
Updating your email across Amazon services
Changing your email on your main Amazon account also changes it for Amazon Prime, Amazon Music, Kindle, and any other Amazon service linked to that account. You do not need to update each service separately — one change covers everything.
If you use Amazon Business, your work email change is separate from your personal Amazon account. You change your Amazon Business email through the same Login & security page, but it only affects your business account. Your personal Amazon account keeps its own email address.
What to do if you cannot access your old email anymore
If your old email no longer works — because your employer closed it, your email provider shut it down, or you lost access — you can still change it. Log in using your current password. If you cannot log in, use the Forgot your password? link on the login page and choose to receive a reset code on your phone number instead of your email.
Once you are logged in, follow the normal steps to change your email. You do not need access to your old email to make the change, only to your new one. Amazon will send the confirmation link only to your new email address, so make sure you can open it before you start.
Frequently Asked Questions
Can I change my email more than once?
Yes. You can change your Amazon email as many times as you want. There is no limit on how often you can update it. Each change follows the same process and takes effect when ready after you confirm the new email.
What if I change my email and then want to change it back?
You can change it back the same way you changed it the first time. Go to Login & security, click Edit, and enter your old email address. Amazon will send a confirmation link to that old email, and once you click it, the change is complete.
Do I need to update my payment methods when I change my email?
No. Your credit cards, debit cards, and other payment methods stay linked to your account. Changing your email does not affect how you pay for orders. Your billing address and payment history remain the same.
Will my orders and purchase history disappear if I change my email?
No. All your past orders, reviews, wish lists, and purchase history stay on your account. Changing your email only updates how you log in — it does not erase anything you have bought or saved.
Can someone else change my email without my permission?
Only if they have your password and access to your account. If you suspect someone changed your email without permission, use the Forgot your password? link to reset it using your phone number, then change your email back when ready and update your password to something stronger.