You cannot change your age on Roblox after you set it during account creation

Roblox locks your birth date the moment you create your account and does not allow you to edit it yourself. This is by design — the platform uses your age to determine which games and features you can access, and changing it would let players bypass safety restrictions meant for younger users.

If your age was entered incorrectly when someone else created your account, or if you genuinely made a mistake during signup, you have one option: contact Roblox support and explain what happened. They can review your request, but they will not change it straightforward because you want access to age-restricted content. They will only adjust it if you provide evidence that the original date was factually wrong.

Understanding why Roblox locks this information helps you see why the restriction exists and what your realistic options actually are.

Key Takeaways

  • Your birth date cannot be changed through your account settings once you create your Roblox account.
  • Roblox uses your age to control which games, chat features, and social tools you can use.
  • Contacting Roblox support is the only way to request a change, and they will only approve it if you prove the original date was incorrect.
  • Creating a new account with the correct age is faster than waiting for support to review a change request.

Why Roblox locks your birth date

Your age determines what you see and what you can do on Roblox. Younger players have stricter chat limits — they cannot use private messages, cannot see user-created chat filters, and cannot join certain games that are rated for older audiences. Older players have fewer restrictions.

If players could change their age whenever they wanted, a 9-year-old could claim to be 18 and access features and games that Roblox designed to keep them away from. This would defeat the entire safety system. Locking the birth date prevents that workaround.

Roblox also uses age data for legal reasons. Different countries have different laws about what data companies can collect from children under 13. By locking your age at signup, Roblox ensures their records match what they told you about data collection when you created the account.

How to request an age change through Roblox support

Go to the Roblox support page at support.roblox.com. Click "Contact Us" and select "Account" from the category menu. Choose "Account Settings" as the subcategory, then select "Change Date of Birth" from the list of topics.

You will be asked to explain why you want the change. Be specific: say whether someone else created the account and entered the wrong date, or whether you made a typo during signup. Vague requests like "I want to be older" will be denied when ready.

Roblox support may ask you to provide proof — a photo of your ID, a birth certificate, or another document showing your real birth date. This can take several days to several weeks. Even with proof, support has the final say and can decline if they believe the request is not genuine.

When creating a new account is faster

If you are trying to access specific games or features that require a higher age, and you are actually old enough to use them, creating a new account with the correct birth date is usually faster than waiting for support to review your request.

A new account takes minutes to set up. You can start playing when ready. The downside is that you lose your game progress, your Robux balance, and your username — anything tied to your old account stays there. If you have spent money on Robux or built up significant progress in games, losing that may not be worth it.

If your old account is brand new and you have not spent money or time on it yet, a fresh start is the practical choice. If you have real progress to lose, waiting for support is worth the time.

What happens if you lie about your age during signup

Roblox can detect patterns that suggest false ages. If your account was created with an age that does not match your behavior — for example, if you claim to be 25 but your account was created by a parent setting up a child's profile — Roblox may flag it during a support review.

If support determines you lied intentionally to bypass safety features, they can suspend or terminate your account. This is rare for honest mistakes, but it is a real consequence if you are trying to game the system.

If someone else created your account and entered the wrong age by accident, explain that clearly in your support request. Roblox is more likely to help when the error was not intentional.

Age restrictions and what they actually control

Players under 13 cannot use private messaging, cannot see or post on the forums, and cannot join games rated for 9+ or higher unless the game developer has disabled age restrictions. They also cannot customize their profile page or use certain social features.

Players 13 and older can use private messages and access more games, but some games are still restricted to 17+ or 18+. These restrictions are set by the game developer, not by Roblox itself, so different games have different rules.

If you are blocked from a specific game, it is because the developer set an age gate. Changing your account age might unlock it, but only if you are actually old enough and your new age meets the game's requirement.

Protecting your account from age-related problems

When you create a Roblox account, take time to enter your real birth date correctly. Double-check it before you confirm — this is the one piece of information you cannot easily change later.

If a parent or guardian is creating an account for you, make sure they understand that the age they enter will stick. If they are unsure of your exact birth date, ask them to look it up rather than guess.

If you share your account with someone else, make sure they understand that they cannot change the age. Shared accounts create confusion about who set the original date and why, which makes support requests harder to resolve.

Frequently Asked Questions

Can Roblox support change my age if I have proof?

Roblox support can change your age if you provide evidence that the original date was factually incorrect — for example, a birth certificate or ID showing your real birth date. They will not change it just because you want access to older-player features. The request takes several days to several weeks to review.

What if my parent created my account with the wrong age?

Contact Roblox support and explain that your parent entered the wrong birth date by mistake. Provide your real birth date and ask them to correct it. If your parent can verify the error, support is more likely to approve the change. You may need to provide a birth certificate or have your parent confirm the request.

Will creating a new account let me keep my Robux and games?

No. A new account is completely separate. Your Robux, game progress, friends list, and username all stay on your old account. You start from zero on the new one. Only create a new account if you have not spent money or significant time on your current one.

Why does Roblox care about my real age?

Roblox uses your age to enforce safety rules — younger players have stricter chat limits and cannot access certain games. Different countries also have laws about what data companies can collect from children under 13. Locking your age at signup ensures Roblox follows those laws and keeps the safety system working.

Can I change my age if I turn 13 or 18?

No. Your birth date does not automatically update on your account as you age. If you turned 13 and want the chat restrictions lifted, you would need to contact support and provide proof of your real birth date. They can then update your account to reflect your actual age.