You can delete your AOL account through AOL's account settings, but the process has a waiting period and affects everything connected to that email address
AOL gives you the option to delete your account yourself, but it is not when ready. When you request deletion, AOL puts your account into a 30-day waiting period before it is actually removed. During those 30 days, you can cancel the deletion request if you change your mind. After 30 days pass, the account and all its contents — emails, contacts, files stored in AOL Drive — are permanently deleted and cannot be recovered.
Before you start the deletion process, understand what you are losing. Any services tied to that AOL email address will stop working: AOL Mail, AOL Drive, any AOL-branded apps you use, and any other accounts you have set up to use that email as the login or recovery address. If you use your AOL email to sign into other websites or services, those accounts will not be deleted — but you will lose the ability to reset your password through AOL if you forget it later.
Key Takeaways
- Deletion requests take 30 days to complete, and you can cancel during that window if you change your mind.
- Everything connected to your AOL account — emails, contacts, files, and any services using that address — will be permanently removed after 30 days.
- If you use your AOL email to sign into other accounts, change those accounts to a different email address before deleting AOL, or you will lose password recovery options.
- AOL does not offer a way to read your emails before deletion, so save anything you need before you start the process.
What to do before you delete your AOL account
Spend a few days before deletion checking what is actually tied to your AOL email. Go through your most important accounts — banking, email providers, social media, work systems — and look for any that use your AOL address as the login email or recovery email. For each one, change the email address on file to a different email you control. This takes 10 minutes per account but prevents you from being locked out later.
Check whether you have any files or photos stored in AOL Drive. AOL does not give you a way to read your entire mailbox or file storage before deletion, so if there is anything you want to keep, read it now. Open AOL Drive, select the files you need, and save them to your computer or another cloud storage service like Google Drive or OneDrive.
If you have forwarding set up on your AOL account — where emails sent to your AOL address go somewhere else — that forwarding will stop working once the account is deleted. If you still want to receive emails sent to that address, you will need to set up forwarding on a different email account or let people know your new address before you delete.
How to request deletion through AOL's website
Log into your AOL account at mail.aol.com. Click on your profile icon or account menu (usually in the top right corner), then look for "Account Settings" or "Account Info." The exact wording changes depending on which version of AOL you are using, but it will be in the main account menu.
Once you are in Account Settings, look for a section called "Account" or "Privacy and Security." Scroll down until you find an option that says "Delete Account" or "Close Account." Click it. AOL will ask you to confirm your password and may ask why you are leaving — you can skip the survey if you want.
After you confirm, AOL will tell you that your account is scheduled for deletion in 30 days. You will receive a confirmation email at your AOL address. Save this email or write down the date when your account will be fully deleted, because you will need that information if you want to cancel the request later.
What happens during the 30-day waiting period
Your AOL account will still work during these 30 days. You can still log in, read emails, and use AOL Drive. The account is not locked or restricted — it is just marked for deletion. If you realize you made a mistake, you can cancel the deletion request by logging back in and going to the same Account Settings menu, then selecting "Cancel Deletion" or "Undo Account Closure."
After 30 days pass, the deletion becomes permanent. Your emails, contacts, and files are gone. Your AOL email address becomes available for someone else to register, though AOL may hold it for a while before allowing new signups. You will not be able to recover anything from the account after this point.
If you cannot access your account to delete it
If you have forgotten your password or cannot log in for another reason, you can still request deletion through AOL's account recovery process. Go to the AOL login page and click "Can't log in?" Then follow the steps to verify your identity — AOL will ask for your phone number, recovery email, or answers to security questions you set up when you created the account.
Once you have regained access, follow the deletion steps above. If you cannot verify your identity through those methods, contact AOL support through their help center. You will need to provide information that proves you own the account, such as the phone number or recovery email on file. AOL support can help you delete the account, though the process may take longer than the self-service option.
Alternatives if you want to keep your email address
If you want to stop using AOL but do not want to lose the email address entirely, you can set up forwarding instead of deleting. Log into your account, go to Settings, find "Forwarding," and enter a different email address where you want your mail to go. This way, anyone who emails your AOL address will have their message sent to your new email, and you keep the option to log back in later if you need to.
Another option is to straightforward stop using the account without deleting it. You can change your password to something you will not remember, remove it from your phone and email clients, and leave it inactive. The account will still exist, but you will not receive notifications or see it in your daily life. This is useful if you are not sure whether you might need it again in a few years.
Frequently Asked Questions
Can I get my emails back after the 30 days are up?
No. Once the 30-day waiting period ends, your account and all its contents are permanently deleted. AOL does not keep backups of deleted accounts. If you think you might need your emails later, read them before you request deletion.
Will deleting my AOL account affect my other email accounts?
Only if you used your AOL email as the recovery or login address for those accounts. Change those accounts to a different email before you delete AOL. Your other email accounts themselves will not be affected.
What if I cancel the deletion request partway through the 30 days?
Log back into your account and go to Account Settings. Look for an option to cancel or undo the deletion. Your account will return to normal and will not be deleted. You can request deletion again later if you change your mind.
Does AOL charge a fee to delete my account?
No. Deleting your AOL account is free. If someone claims AOL charges for deletion, they are not representing AOL.
Can I delete just my AOL Mail but keep other AOL services?
No. Requesting account deletion removes your entire AOL account, including Mail, Drive, and any other AOL services linked to it. If you only want to stop using Mail, you can set up forwarding or straightforward stop logging in instead of deleting the whole account.