How to delete your Uber account

You can delete your Uber account through the app or website in about five minutes. The process is straightforward: open your account settings, find the delete option, confirm your choice, and Uber will remove your profile within 30 days. After deletion, you cannot use that account to request rides, and any stored payment methods or trip history tied to that account will be removed.

Uber does not require you to give a reason for deletion, and you will not lose access to any other accounts you may have created with different email addresses. If you have an active ride or delivery order when you try to delete, you will need to cancel it first.

Key Takeaways

  • Deletion takes place through the app or website under Account Settings, and the process completes within 30 days.
  • You must cancel any active rides or orders before you can delete your account.
  • After deletion, you can create a new Uber account with the same email address, though Uber may flag it as a reactivation.
  • Deleting your account removes all stored payment methods, trip history, and saved addresses from that profile.
  • If you only want to stop using Uber temporarily, you can deactivate your account instead, which preserves your data.

Delete your account using the Uber app

Open the Uber app and tap the account icon in the bottom right corner. This takes you to your profile page. Scroll down until you see "Settings" and tap it. Inside Settings, scroll to the very bottom of the page — you will see a red link that says "Delete Account."

Tap "Delete Account." Uber will show you a confirmation screen explaining that deletion is permanent and will remove your payment methods, trip history, and saved locations. Read through this message, then tap the red "Delete Account" button again to confirm. Uber will send a confirmation email to the address on file. Your account will be fully deleted within 30 days, though you typically cannot use it within a few hours.

Delete your account using the Uber website

Go to uber.com and sign in with your email and password. Click the account icon in the top right corner and select "Account Settings" from the dropdown menu. On the Account Settings page, scroll down to the bottom section labeled "Account."

You will see a link that says "Delete your account." Click it. Uber will display the same confirmation message you see in the app, explaining that deletion removes all your data permanently. Click the red "Delete Account" button to confirm. You will receive a confirmation email, and your account will be deleted within 30 days.

What happens to your information after deletion

Once your account is deleted, Uber removes your profile, payment methods, saved addresses, and trip history from the account you used. You will no longer receive ride requests, promotional emails, or notifications from that account. If you had a saved credit card or debit card on file, it is no longer connected to Uber, though Uber does not delete the card itself from your bank.

Uber keeps some data for legal and financial reasons — for example, records of past transactions may be retained to comply with tax law or to resolve disputes. However, this archived data is not tied to an active account and cannot be accessed through the app or website. If you want to know exactly what data Uber retains after deletion, you can request your data through Uber's privacy portal before you delete your account.

The difference between deactivating and deleting

Uber offers two separate options: deactivation and deletion. Deactivation temporarily disables your account without removing your data. You can reactivate a deactivated account at any time by signing in again. Your payment methods, addresses, and trip history remain stored. Deactivation is useful if you want to take a break from using Uber but may return later.

Deletion is permanent. Once deleted, your account cannot be reactivated, and all associated data is removed. If you want to use Uber again after deletion, you must create a brand-new account. You can use the same email address, but Uber may treat it as a new user and may ask you to verify your identity again.

Reactivating or creating a new account after deletion

If you delete your account and later decide you want to use Uber again, you have two paths. You can try signing in with the same email address and password — Uber may allow you to reactivate the deleted account, though this depends on how long ago you deleted it and Uber's current policies. More reliably, you can create a brand-new account using the same email address or a different one.

When you create a new account with an email that previously had an Uber account, Uber may flag it as a reactivation and ask you to verify your identity. This verification typically involves confirming your phone number or providing a photo ID. The process usually takes a few minutes. Your new account will start fresh with no trip history or saved payment methods from the old account.

Troubleshooting deletion problems

If you see an error message when you try to delete your account, the most common cause is an active ride or delivery order. Cancel any pending orders first, wait a few minutes, and try again. If you have a balance on your Uber Cash account, you may need to spend it or request a refund before deletion is allowed — contact Uber support through the app to ask about refunding your balance.

If the delete button does not appear in your settings, make sure you are signed into the correct account. Some accounts created through third-party sign-in (like Google or Apple ID) may have different deletion steps. If you signed up using "Sign in with Google," try deleting through your Google account settings instead, or contact Uber support for guidance specific to your account type.

Frequently Asked Questions

Can I delete my Uber account if I have an outstanding balance or unpaid trip?

You cannot delete your account while you have an unpaid balance. You must pay any outstanding charges first. If you have an active ride or delivery order, you must cancel it before deletion. Once all balances are settled and no orders are in progress, the delete option will become available.

Will deleting my Uber account affect my Uber Eats account?

Uber Eats and Uber Rides use the same account login. Deleting your Uber account will also delete your Uber Eats profile, saved payment methods, and order history. If you want to keep using Uber Eats but not Uber Rides, deactivation is a better choice than deletion.

How long does it take for my Uber account to be completely deleted?

Uber typically removes your account within 30 days of your deletion request. In most cases, you cannot use the account within a few hours, but Uber's systems may take up to a month to fully process the deletion across all their servers.

Can I recover my trip history or data after I delete my account?

No. Once your account is deleted, your trip history, ratings, and saved addresses are permanently removed and cannot be recovered. If you think you might need this information in the future, read or screenshot your trip history before you delete your account.

What if I created my Uber account with a phone number instead of an email?

The deletion process is the same. Go to Account Settings, scroll to the bottom, and tap or click "Delete Account." Uber will delete the account associated with that phone number. You can create a new account with the same phone number after deletion, though Uber may ask you to verify your identity.