The quickest way to change your Amazon email
Log into your Amazon account, go to Account & Lists in the top right, select Your Account, then click Login & security. You'll see your current email address listed under "Email address". Click Edit next to it, enter your new email, and Amazon will send a confirmation link to that new address. Click the link within 24 hours to complete the change.
The entire process takes about five minutes if you have access to both your old and new email inboxes. Amazon doesn't delete your old email from the account during this time — it replaces it. Once you confirm the new email, that becomes your login credential going forward.
If you can't access your new email inbox to click the confirmation link, you have 24 hours to request a new link from the same Login & security page. After 24 hours, the change cancels and you'll need to start over.
Key Takeaways
- You change your email through Account & Lists > Your Account > Login & security > Edit next to your email address.
- Amazon sends a confirmation link to your new email address, and you must click it within 24 hours or the change will not go through.
- Your new email becomes your login username when ready after you confirm it — your old email stops working for sign-in.
- If you lose access to your new email before confirming, you can request a fresh confirmation link from the same page within the 24-hour window.
What happens to your old email after the change
Once you confirm your new email address, Amazon removes the old one from your account entirely. You can no longer use it to log in. If someone else tries to create an Amazon account with that old email address, they can do so when ready — Amazon doesn't hold it in reserve.
Any confirmation emails, order receipts, or password reset messages will go to your new email from that point forward. If you still have access to your old email account, you won't see new Amazon messages there. Old messages that arrived before the change stay in your old inbox, but they won't help you recover your account if you forget your password later.
Changing your email if you can't access the confirmation link
If your new email address doesn't receive the confirmation link, check your spam or junk folder first — confirmation emails sometimes get filtered there. If it's not there, go back to Login & security and click Resend email to request a fresh link.
You can request a new link as many times as you need within the 24-hour window. If 24 hours pass without confirmation, the change expires and you're back to your original email. You'll have to start the process again from the Edit button.
If you've lost access to your new email address permanently and can't confirm the change, contact Amazon Customer Service through your account. They can cancel the pending change and return you to your original email so you can try again with a different address.
Changing your email on the Amazon app
The process is nearly identical on the mobile app. Open the app, tap the menu icon (three horizontal lines) in the bottom right, scroll to Your Account, tap Login & security, and tap Edit next to your email address. Enter your new email and follow the same confirmation process — Amazon will text or email you a link depending on your settings.
Some older versions of the Amazon app may route you to the website version of this page instead of showing it in the app. If that happens, you can complete the change in your phone's browser and it will take effect on both the app and the website.
Why you might want to change your email
The most common reason is security — if your old email address has been compromised or you're no longer using it, changing it prevents someone else from using password reset to access your Amazon account. Switching to a new email also helps if you're consolidating multiple email addresses or moving to a work email that your employer manages.
If you're selling on Amazon as a business, you might change to a business email address so customer inquiries go to the right place. If you're concerned about privacy, moving to a new email that you use only for Amazon keeps your shopping activity separate from other accounts.
What to do before and after the change
Before you change your email, write down your new address and make sure you can access it. If you use two-factor authentication on your Amazon account, check that your phone number is current — you'll still need it to log in after the email change. If you've saved your Amazon login in your browser's password manager, update it there once the change is complete so you don't accidentally try to log in with the old email.
After you confirm the new email, test your login on a different device or in an incognito browser window to make sure it works. This catches any problems before you need to reset your password. If you have any subscriptions tied to your Amazon account — Prime, Kindle Unlimited, or recurring purchases — they stay active and continue billing to your payment method; the email change doesn't affect them.
If you can't log in to make the change
If you've forgotten your password or lost access to your current email, you can still change it through the login page. Click Forgot password? on the Amazon sign-in screen. Amazon will ask you to verify your identity — usually by sending a code to your current email address or phone number. Once you've verified, you can reset your password and then proceed to change your email through Login & security.
If you can't access your current email or phone number either, contact Amazon Customer Service. They can verify your identity using your account history, recent orders, or payment method, then help you regain access so you can make the email change yourself.
Frequently Asked Questions
Can I change my email address on Amazon without confirming it?
No. Amazon requires you to click a confirmation link sent to your new email address within 24 hours. If you don't confirm, the change cancels automatically and your account reverts to your original email.
What if I change my email and then change it back to the original?
You can change it back anytime through the same Login & security page. You'll need to confirm the original email address again with a verification link, just like the first time.
Will changing my email affect my Prime membership or saved payment methods?
No. Your Prime membership, payment methods, addresses, and order history all stay attached to your account. Only your login email changes.
Can I use the same email for two different Amazon accounts?
No. Each Amazon account must have a unique email address. If you try to change your email to one already in use, Amazon will reject the change and ask you to pick a different address.
How long does it take for the email change to show up everywhere?
The change takes effect when ready after you confirm the verification link. You can log in with your new email right away, and any new messages from Amazon will go to that address.