Uber lets you delete your account through the app or website, and the process takes about 30 days to complete
When you delete an Uber account, the company keeps your data for 30 days before removing it from active systems. During that window, you can reactivate the account if you change your mind. After 30 days, Uber deletes your personal information, payment methods, ride history, and profile. The deletion is permanent after that point — you cannot recover the account or its data.
You do not need to contact Uber support to delete your account. The option is built into the app and website. If you have an active ride or outstanding balance, you will need to complete or settle that before deletion goes through.
Key Takeaways
- You can delete your Uber account from the app (Account menu, then Settings, then Delete Account) or from the website at uber.com by signing in and choosing the same option.
- Uber holds your data for 30 days after deletion, during which you can restore the account by signing back in with the same email and password.
- Any active rides must finish and any outstanding charges must be paid before the deletion process will complete.
- After 30 days, your personal information, payment history, and ride records are permanently removed and cannot be recovered.
How to delete your account from the Uber app
Open the Uber app and tap the account icon in the bottom right corner. This takes you to your profile page. Scroll down and tap Settings. In the Settings menu, scroll to the bottom and tap Delete Account. Uber will ask you to confirm the deletion and may ask why you are leaving — this is optional feedback and does not affect whether your account is deleted.
After you confirm, Uber sends a confirmation email to the address on file. The deletion begins when ready, but your data stays in Uber's systems for 30 days. If you do not see the Delete Account option, make sure you are signed into the correct account and that you have the latest version of the app.
How to delete your account from the Uber website
Go to uber.com and sign in with your email and password. Click the account icon in the top right corner and select Account Settings. Scroll down the page until you see the Delete Account section near the bottom. Click Delete Account and confirm your choice when prompted.
The website process is identical to the app — Uber sends a confirmation email and begins the 30-day deletion window. You can use either method; the result is the same regardless of which device or platform you choose.
What happens to your data during the 30-day waiting period
During the 30 days after you request deletion, Uber keeps your account data in a separate system. You cannot use the account to request rides, but Uber can still access your information if needed for legal or safety reasons. If you have an ongoing dispute with a driver or passenger, Uber may retain relevant data longer to resolve it.
If you change your mind within the 30 days, straightforward sign back into Uber with your original email and password. Your account, payment methods, and ride history will reactivate when ready. After day 30, this option is no longer available.
What to do if you have an active ride or unpaid charges
If you request deletion while a ride is in progress, Uber will not process the deletion until the ride ends and you rate the driver. Complete the ride normally, then request deletion again. If you have an outstanding balance — such as a charge that failed or a dispute — you must settle it before deletion can proceed. Pay any outstanding amount through your payment method, and the deletion will go through.
If you are unsure whether you have unpaid charges, check your payment history in the Account or Settings menu before requesting deletion. This prevents the deletion from stalling partway through.
Deactivating your account instead of deleting it
Uber does not offer a separate deactivation option the way some apps do. Deletion is the only way to stop using your account. However, you can straightforward stop using the app without deleting it — your account will remain inactive but intact. If you think you might use Uber again in the future, you can leave the account as-is and return whenever you want.
The choice between deletion and inactivity depends on whether you want your data removed. If you want Uber to erase your information, request deletion. If you might return later and want to keep your payment methods and ride history, just stop opening the app.
What information Uber removes when your account is deleted
After the 30-day period ends, Uber removes your name, email address, phone number, payment methods, ride history, ratings, and profile photo. The company also removes any saved addresses or preferences you set up. Uber may keep some information for legal or tax reasons — for example, if you received a receipt for a business expense, that record may be retained for accounting purposes.
Ride data that involves other users (such as driver ratings you gave or comments drivers left about you) may be handled differently. Uber typically removes your name from those records but may keep the rating or comment itself to maintain the integrity of driver and passenger ratings across the platform.
Frequently Asked Questions
Can I delete my Uber account if I have a dispute with a driver or passenger?
Yes, but Uber may delay the final deletion if an active dispute exists. The company needs to retain evidence related to the dispute to investigate it. Once the dispute is resolved, the 30-day deletion window begins. Contact Uber support through the app if you have an open case and want to know the status.
What if I delete my account and then want to use Uber again?
Within 30 days of deletion, sign back in with your original email and password to reactivate. After 30 days, you can create a new account with the same email address, but it will be treated as a fresh account with no ride history or payment methods saved. You will need to add a payment method again.
Does deleting my Uber account remove me from Uber Eats?
No. Uber and Uber Eats share the same login, but deleting your account removes access to both services. If you use only Uber Eats and want to keep that, do not delete the account. You cannot delete just one service while keeping the other.
Will Uber send me emails after I delete my account?
You will receive a confirmation email when deletion is requested. After that, Uber should not send marketing or promotional emails. If you continue to receive them after 30 days, you can unsubscribe using the link in the email or contact Uber support to confirm the deletion went through.
Can someone else delete my Uber account?
No. Deletion requires signing into your account directly. If you believe someone has unauthorized access to your account, change your password when ready and enable two-factor authentication in Settings. If you cannot access your account, contact Uber support through the website to verify your identity and regain control.
