Depop gives you two options: deactivate temporarily or delete permanently

Depop lets you pause your account without losing it, or remove it entirely. Deactivation hides your profile and listings for up to 30 days, then reactivates automatically if you don't delete it. Permanent deletion removes your account, listings, messages, and purchase history from Depop's servers within 30 days — this cannot be undone. Choose deactivation if you might return. Choose deletion if you want out completely.

The process takes less than five minutes from your phone or computer. Depop will ask you to confirm your choice and may ask why you're leaving. After you submit the deletion request, your account becomes invisible to other users when ready, though Depop keeps your data for 30 days in case you change your mind during that window.

Key Takeaways

  • Deactivation hides your account for up to 30 days and reactivates automatically unless you delete it during that period.
  • Permanent deletion removes your account, listings, and messages within 30 days and cannot be reversed after that window closes.
  • You must delete your account through the app or website settings — Depop does not process deletions by email or customer service request.
  • Any pending transactions or open disputes should be resolved before you delete, because Depop cannot access your account afterward.
  • Depop keeps a record of your sales history for tax and legal purposes even after deletion, but your profile and personal details are removed.

How to deactivate your account temporarily

Open the Depop app or go to depop.com and log in. Tap the profile icon (usually in the bottom right on the app, or top right on the website). Scroll down and look for "Settings" or a gear icon. In Settings, find "Deactivate Account" or "Account Settings" — the exact wording varies by app version.

Tap or click "Deactivate Account." Depop will show you a message explaining that your profile will be hidden and your listings will be removed from search. Your account will reactivate automatically after 30 days if you log back in or do nothing. If you want to delete permanently instead, do not reactivate — proceed to the deletion steps below during the 30-day window.

How to permanently delete your account

Go to your Settings the same way: profile icon, then Settings. Look for "Delete Account" or "Permanently Delete Account" — this option appears below Deactivate on most versions. Tap or click it. Depop will ask you to confirm by typing your password or using your phone's fingerprint or face recognition.

After you confirm, Depop will show a final warning that deletion is permanent and your data will be removed within 30 days. Read any message about pending transactions or disputes. If you have an active sale, pending payment, or an open case with Depop, you may need to resolve it first — the app will tell you if deletion is blocked. Once you confirm again, your account is scheduled for deletion and you will be logged out when ready.

What happens to your listings and messages after deletion

Your listings disappear from Depop's marketplace within minutes. Buyers who saved your items or followed your shop will see that your profile no longer exists. Any messages you sent or received are deleted from your account, though the person you messaged may still see the conversation on their end — Depop does not delete messages from both sides.

If you have sold items that are still in transit or awaiting delivery, the buyer can still track their order and contact Depop support, but they cannot contact you directly. If you have pending refunds or disputes, Depop may keep records of those transactions for legal and tax purposes, but your personal profile and shop are gone. If you are a seller with a history of sales, Depop keeps anonymized transaction data for their records, not linked to your name or contact information.

Resolving transactions before you delete

Before you delete, check your "Selling" and "Buying" tabs to see if any orders are active. If you are waiting for a buyer to receive an item, wait until the order is marked complete and the return window has closed — usually 14 days after delivery. If you are waiting to receive something you bought, make sure it has arrived and you have confirmed receipt in the app.

If a buyer has opened a dispute or requested a refund, resolve it through Depop's resolution center before deleting. Depop may block deletion if disputes are open. If you have a balance in your Depop wallet (money from sales that has not been transferred to your bank), transfer it to your linked bank account first — you cannot access it after deletion. Go to "Payments" or "Wallet," then "Withdraw" or "Cash Out," and follow the prompts to move the money to your bank.

If you change your mind during the 30-day window

If you deactivated your account and want to keep it, log back in before 30 days pass. Your profile, listings, and messages will reactivate. If you permanently deleted your account and want to undo it, you have 30 days to contact Depop support and ask them to restore it — though they may not be able to recover everything, especially if the deletion has already processed.

After 30 days, deletion is final. You cannot recover your account, your listings, or your shop history. You can create a new Depop account with the same email address after deletion is complete, but it will be a fresh start with no connection to your old shop or sales record.

Why Depop might block your deletion

Depop will not let you delete if you have an open transaction, an active dispute, or a pending refund. The app will show you which issue is blocking deletion and ask you to resolve it first. If a buyer has filed a case against you or you have filed a case against a seller, you must wait for Depop to close the case before deletion is allowed.

If you are locked out of your account due to a security issue or forgotten password, you cannot delete through the app. Use the "Forgot Password" link on the Depop login page to reset your password, then follow the deletion steps. If you cannot regain access, contact Depop support through the website and explain that you want to delete your account — they can verify your identity and process deletion for you, though this takes longer than self-service deletion.

Frequently Asked Questions

Can I delete my Depop account if I have a pending sale?

No. Depop blocks deletion if any transaction is active. Wait until the buyer receives the item and marks it as delivered, then wait for the return window to close (usually 14 days). After that, deletion should be allowed. If a buyer has opened a dispute, resolve it first.

Will deleting my account remove my reviews and ratings?

Your profile and shop disappear, so buyers cannot see your shop page or leave new reviews. However, reviews you received may remain visible on other users' profiles or in Depop's system for historical purposes. Your ratings do not transfer to a new account if you create one later.

Can I read my data or sales history before I delete?

Depop does not offer a built-in data read tool. Take screenshots of your sales history, reviews, and any messages you want to keep before you delete. After deletion, you cannot recover this information from Depop.

What if I forgot my password and cannot access my account to delete it?

Go to the Depop login page and click "Forgot Password." Enter your email address and follow the reset link sent to your inbox. Once you reset your password and log in, you can delete your account normally. If you no longer have access to the email address linked to your account, contact Depop support through their website.

How long does it take for my account to be completely removed?

Your profile and listings disappear when ready after you confirm deletion. Depop removes your data from their servers within 30 days. During those 30 days, you can contact support to restore your account if you change your mind. After 30 days, deletion is permanent.