Deleting your Uber account removes all your data from Uber's servers

When you delete your Uber account, Uber removes your profile, payment methods, ride history, and personal information from their active systems. The deletion is permanent — you cannot undo it. If you want to stop using Uber but keep the option to return later, you can deactivate your account instead, which temporarily hides your profile without erasing your data.

Deletion takes a few minutes to request through the app or website, but Uber may take up to 30 days to fully remove your information from their servers. During that time, you cannot use your account. After 30 days, your data is gone and you would need to create a new account from scratch if you wanted to use Uber again.

Key Takeaways

  • You can delete your account through the Uber app under Account Settings, or through the website at uber.com if you do not have the app.
  • Deletion is permanent and cannot be reversed, so make sure you want to leave before you request it.
  • Deactivation temporarily pauses your account without erasing your data, and you can reactivate it anytime within a certain period.
  • Uber takes up to 30 days to remove your information from their servers after you request deletion.
  • If you have an active ride, unpaid charges, or an ongoing dispute, you may not be able to delete your account until those are resolved.

How to delete your account through the Uber app

Open the Uber app and tap the menu icon (three horizontal lines) in the bottom right corner. Tap your profile picture or name at the top. Scroll down and tap "Settings," then scroll to the bottom and tap "Delete Account." Uber will ask you to confirm that you want to delete your account and explain that the action is permanent.

You will be asked to choose a reason for leaving — this is optional, but Uber uses the feedback to improve their service. After you confirm, the deletion request is submitted. You will receive an email confirming that your account is scheduled for deletion. Your account will stop working when ready, but your data will remain on Uber's servers for up to 30 days before it is fully removed.

How to delete your account through the website

Go to uber.com and sign in to your account. Click the profile icon in the top right corner and select "Account Settings." Scroll down to the bottom of the page and click "Delete Account." You will see a warning that deletion is permanent and cannot be undone.

Click the button to confirm deletion. Uber will send you a confirmation email. If you do not see the delete option on the website, use the app instead — Uber sometimes limits the deletion option to the mobile app for security reasons.

What happens to your payment methods and ride history

When you delete your account, Uber removes all saved payment methods (credit cards, debit cards, PayPal, or other payment sources). Any ride history, ratings, and reviews you left are deleted. If you had Uber Cash or promotional credits on your account, those are forfeited and cannot be refunded.

If you have an outstanding balance or unpaid charges, you may not be able to delete your account until those are settled. Contact Uber support to resolve any unpaid rides before you request deletion. Once deletion is complete, Uber will no longer have a record of your rides or your relationship with the platform.

Deactivation as an alternative to deletion

If you are unsure whether you want to leave permanently, you can deactivate your account instead. Deactivation temporarily disables your account without erasing your data. Your profile, payment methods, and ride history remain on Uber's servers. You can reactivate your account anytime by signing back in with your email and password.

To deactivate, go to Account Settings in the app or on the website and look for a "Deactivate Account" option. Some accounts may not show this option if Uber has already flagged your account for deletion or if there are unresolved issues. Deactivation is useful if you want a break from Uber but think you might use it again in the future.

What to do if you cannot delete your account

If the delete button does not appear in your settings, your account may have an active issue preventing deletion. Common blockers include an active ride in progress, unpaid charges, an ongoing dispute with Uber, or a pending refund. Resolve these issues first by contacting Uber support through the app or at help.uber.com.

If you have been banned or suspended from Uber, you may not be able to delete your account through the normal process. In that case, contact Uber support directly and request account deletion. Provide your email address and explain that you want your account and data removed. Support can process the deletion manually, though it may take longer than the standard 30-day window.

Data privacy after deletion

Uber is required by law to delete your personal information within a certain timeframe after you request deletion. The exact timeline depends on your location — in the European Union, for example, Uber must comply with the General Data Protection Regulation (GDPR) and delete data within 30 days. In the United States, timelines vary by state and by Uber's own policies.

After deletion is complete, Uber should no longer use your data for marketing, recommendations, or ride matching. However, Uber may retain some information for legal or tax purposes — for example, records of rides you took may be kept to comply with local transportation regulations. You can request a copy of your data before deletion by going to Account Settings and selecting "read Your Data."

Frequently Asked Questions

Can I delete my Uber account if I have an active ride?

No. You must wait until your current ride is complete and any charges are settled before you can delete your account. If you are in the middle of a ride, finish it first, then request deletion.

What if I delete my account and then change my mind?

Once deletion is complete, you cannot undo it. You would need to create a brand new account with a new email address or phone number. Your old ride history, ratings, and payment methods cannot be recovered. If you think you might want to use Uber again, deactivate instead of deleting.

Will deleting my account remove me from Uber Eats?

Uber Eats and Uber use the same account system. Deleting your Uber account will also delete your Uber Eats account. If you want to keep using Uber Eats but not Uber rides, you cannot do that — you would need separate accounts, which is not possible with the same email address.

How long does it take for Uber to delete my data?

Your account stops working when ready after you request deletion, but Uber takes up to 30 days to fully remove your information from their servers. The exact timeline depends on your location and Uber's data retention policies. You will not receive a notification when deletion is complete.

Can I read my ride history before I delete my account?

Yes. Before you delete, go to Account Settings and look for "read Your Data" or a similar option. This will give you a copy of your ride history, ratings, and other account information in a file you can save. Do this before you request deletion, because you will not be able to access your account after deletion begins.